Ireland Bank is a business with a long-standing reputation for helpful and kind staff. Customers appreciate the efforts of the employees, especially when handling tricky requests or opening new accounts. The staff often go out of their way to assist, even when short-staffed or busy, making customers feel valued. While some customers find the Malad branch attempts to help despite not being as convenient as the Downey branch, others have experienced challenges due to staffing shortages and limited training, which can cause delays. Overall, the bank is seen as caring and willing to explain things, with many customers looking forward to banking there and feeling confident in their service.
No bathrooms for customers. Not always a huge deal, but it is when you need it.
February 2025
I received fabulous service from the manager and from Jolene. They answered all my concerns and Jolene did extra technical things to set up my account.
November 2024
I’m so glad we’ve made the move back to Ireland Bank! I was raised with an Ireland Bank account and now my kids get to enjoy it too. I love the small town feel. Small town service with Big town abilities.
