-
August 2025 by Vince Poxleitner
They have raised the price from $135 to $230 in 18 months. I am moving out.
-
August 2025 by Corky (corkyoddler)
Bait and switch pricing. Much like some of the other reviews, we are coming up on our third month and just received a notice of an almost $50/mo. rent raise. No thanks.
-
April 2025 by Amy Espy
I am giving 5 stars because of Becky and how hard she works and the customer service she provides. She should start her own company. The folks in corporate lie about the price and inscrease to get you in the door the raise their rates within three months and are even or higher than everyone else. Just be honest and upfront about what your billing practices are and give that gal a raise!
-
March 2025 by Tekla Delaney
Super easy to work with
-
March 2025 by Alexis Hightower-Davis
My experience has been excellent dealing with this location. The flexibility to adjust the unit size, timeframe and date has been so helpful. Becky has been great to work with through the entire process.
-
February 2025 by Dustin Masin
They were quick and available. Super easy to work with and schedule. Held a rental unit for almost a month for me and then I paid over the phone. They even let me park a U-Haul in the lot there overnight since I had no room at our rental.
-
January 2025 by Pepin Corso-Harris
01/07/2025
Costs at ALL storage facilities are climbing. So that aside, I appreciate the property manager at NW Self Storage in McCall doing her best to solve issues that arise. To actually find someone who will come and do work that is needed is a herculean task in itself. Plus keeping me apprised of scheduling is refreshing in today's world.
-
January 2025 by Victoria Lucich
I highly recommend this storage facility! The unit was clean and the staff were kind and easy to work with. Fair price and convenient location.
-
December 2024 by Tiffany Martin
We love Northwest Self Storage in McCall, Idaho
Becky has been amazing to work with the past few years. She is always responsive and professional at any type of need.
-
December 2024 by Anthony “Gabe” Gabrielli
Title: Clean Facilities with Excellent Staff, but Price Hikes Feel Excessive
I found myself in a tough situation after a work-related injury that required me to move quickly. Given the limited availability, I chose Northwest Storage in McCall, Idaho.
The facilities themselves were clean and easily accessible, which was a relief during such a stressful time. The staff at Northwest Storage really stood out, though; they were very helpful and worked with me to ensure my payments were on time despite my challenges. Unfortunately, I struggled to make all my payments punctually, which contributed to my costs feeling even more excessive.
One major downside I faced was the sharp increase in rates. After moving in, less than a month later, I received notice that my unit's rate would jump from $179 to $229. While I appreciate having a safe place for my items, it does give the impression that they might be taking advantage of the situation, especially with such a steep price hike shortly after rental.
In summary, while the facility is great and the staff are genuinely supportive, I believe the pricing structure could be improved to feel less exploitative. Would I recommend? Maybe, but do be prepared for potentially high costs. Hopefully, I can find more affordable options once I'm able to move out.
-
October 2024 by Randy Rowland
Renting a unit was super easy however the description of the facility on Burr Rd in McCall, ID is not accurate. I rented from a distance and the website said the facility was fenced and protected by a gate - I was even given a gate code. When I arrived to begin storing items there is no fence and no gate. Fortunately this is located in a safe area but I was a bit surprised given my expectations
-
October 2024 by Kathy Oldham
Becky, the manager was very friendly and easy to work with. The lease paperwork was completed online and we secured the rental unit the same day. So far our experience with the company has been positive.
-
September 2024 by Jason Wetsel
Becky is an absolute pleasure to work with! Super easy transaction and very transparent about pricing. This should be your go-to storage in McCall!
-
September 2024 by Rebecca Bjork (Adrenalinechick)
2024-New owners. I came back because Becky was great to work with, friendly & honest. The price was a bit higher than 4 years ago, but once I hit the 3 month mark they raised the rent $60 more/month! Consequently I found another place for my stuff. Not a great place to rent if you want consistent costs. ?
2020-Best thing about this place is the friendly communication. Very clear and prompt at call backs. The storage units are easy to get to, clean and fairly priced. I highly suggest!
-
September 2024 by Dennis Fernald
We needed a storage unit on short notice and Northwest Storage assisted us quickly and with a very reasonable price. The transaction was seamless. We recently did a transaction over the phone with Becky and she was amazing! Thanks!!!
