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December 2023 by Steve Brahs
Not good!
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September 2023 by Don C.
The manager is a dishonest hack. not so sure about the employees? make sure you get an estimate in writing. I was given a price over the phone and so I made a reservation. I got there and the price had nearly doubled. no time to go anywhere else so I agreed to have the work done. When the work was done I picked it up and drive home. I realized later that the manager had lied on the invoice and wrote "Repair as needed". which wasn't out agreement. He swears that he used waterproof grease to do the job which a blue- green in color. If so, why is there black grease slung all over the wheel. They won't stand behind their work. The Corporate office won't return emails or return phone calls. Stay away!
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August 2023 by Lee Bellemare
My wife and I were camping and needed a bolt tightened on our hitch. Just one bolt. I offered to pay for their time, tip their employee, whatever they needed. It was checkout time at the campground and I just needed some quick help. I understand others had dropped their cars off but, this was just complete lack of customer service. I was directed to another shop down the road at the Chevron. They were 3 times as busy and fixed me up in 3 minutes. Sad day when customer service comes to that. Maybe you should be a shop in a far more remote area where people won't rely on a big brand name.
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August 2023 by Brittany Riemer
Best service in town! My car had multiple problems that other places failed to identify or recommended options that I couldn't afford at the time. When asked if they could check my brakes the other company told me ‘everything was fine’ despite me saying the steering wheel and car RATTLES when I’d hit my breaks. My car hasn’t tun this well in YEARS! Thank you and your team sincerely from the bottom of my heart.
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August 2023 by Dan Madden
Man, too good to be true. They fixed my flat super quick and I was so appreciative. The tech snapped off a bolt on the panel to get access to the frame. Found out when the panel flew off on the highway. Then when going to re attach it I noticed the bolt is snapped off. Not impressed. Thanks a lot John
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August 2023 by Mark Navarra
They’re great. Competent, attentive and priced right. Can’t go wrong here.
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August 2023 by Google user
My wife and I were camping and needed a bolt tightened on our hitch. Just one bolt. I offered to pay for their time, tip their employee, whatever they needed. It was checkout time at the campground and I just needed some quick help. I understand others had dropped their cars off but, this was just complete lack of customer service. I was directed to another shop down the road at the Chevron. They were 3 times as busy and fixed me up in 3 minutes. Sad day when customer service comes to that. Maybe you should be a shop in a far more remote area where people won't rely on a big brand name.
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July 2023 by Ron Withers
Quick check on my new tires. Fast and friendly service. Good people.
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June 2023 by Frank Burch
On 5/25/2023 we were 15 miles south of Moscow Idaho when our driver's side front tire became flat. We temporarily put 3 plugs into the big hole of the tire, aired it up and made our way to Moscow. We got lunch at the University Diner and asked where was the best place to get a tire looked at. Bruneel Point S was the place to go.We called and they fit us into their schedule immediately, We were in and out in less than 30 minutes with a new tire.Kudos to the entire staff for their outstanding, courteous, prompt & professional service!!
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October 2022 by Aubrey N
My car was overheating on a weekend camping trip (I live in nampa), and I wasn’t going to make it home. Left the car at the shop and called Monday to let them know what was going on- my dad called for me. After inspection they called back and told us a slew of things were wrong with it and it’d be close to $2300. My dad called back again and asked if they could take a look again and fix the bare minimum (or help us find someone in McCall that could) so that we could get it home to our own mechanic, after that they never called back or looked at it and flaked on us, leaving my boyfriend and I to drive up the following weekend and see what we could do ourselves. We pop the hood, he takes one look and sees a hose is nearly in half and that’s what’s causing the leaking under the car, and loss of antifreeze/coolant. We tape it and zip tie it and make it home to our mechanic and all it needs is two hoses replaced. Absolutely insane experience considering neither my boyfriend or I have any car experience and visibly saw what needed done to get home.
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August 2022 by Nicole E.
Can't say enough about how great of service we got with Daniel. Blow out on our camper ment we had to get new tires and quick because it was the start of the weekend. They were quick and a great price. Thank you so much for helping make this campout less stressfull! S. Edie
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July 2022 by Carolyn Walpole
I am so impressed! My car AC wasn't working properly. This team figured it out and fixed it quickly! Great communication and customer service too!
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August 2021 by Ross Larner
This is a great home town shop, with friendly service and fair pricing. I was in McCall for vacation and my low tire pressure light came on. I found a screw embedded in a tire, so I called around McCall to find someone who could help patch it. At my first stop they refused to patch it, saying the tread was too low (I could still see the head of Lincoln on my penny), and wanted over $1,500 for four new tires. Fortunately Skip at Bruneel Point was willing to patch my tire up for about $20 and get me back on the road. I made it home safely.
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August 2021 by Charlene Broom
You'll never find a better group of guys!
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July 2021 by Daniel Abraham
Great service when two of our trucks came up lame the morning of a river trip outside McCall. While we ate breakfast they fixed a flat on one truck and replaced thee wheels studs and lug nuts on the second one. Service was fast, they fit us in, and we got right back on the road.
