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December 2023 by Ken Hayes
Large basement water leak that required a great deal of wall & associated repairs; Disaster Response did a great job!
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December 2023 by Sandy Bean
Colt worked hard, he is proud to have this job and stains I thought were permanent, disappeared due to his expertise. Thank you.
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December 2023 by Tim Shields
DA has very nice hard-working people who know what they are doing and did everything for Penny and me. Without a doubt have them take care of your problems. Glad we had them do the job and it was a big one. They did what they said they would do and got it done and went way above and beyond.
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November 2023 by Jim Havens
Responded quickly and professionally to a bad black mold situation in a fairly new home due to a construction error. Progress is happening asap.Services: Construction management
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August 2023 by Fred Ryckman
We used D.R. after our Hurricane Ian true disaster. They secured our property, did a great job with a really complex clean up, and left us with space that was ready for reconstruction. The workers on hand were polite and very helpful to us as we tried to sort out any salvagable items. We truly hope to never go through this again, but if we do we will use Disaster Response again as our go-to partner!
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July 2023 by Rich Raimondi
We called Disaster Response on the 4th of July after we found a sewage backup that was not stopping. Jeremy was out within two hours and had it all cleaned up and sanitized in less than three hours. He was professional, responsive, thorough and easy to work with. He also followed up the next day to see if things were OK after the plumber fixed the problem and sent a crew to do one more final cleanup.Services: Water damage-related cleanup & repair
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March 2023 by Laura B.
This is the second winter in a row that I have had emergency services by Disaster Response due to Ice Jams and water damage in my home. They are pretty quick to respond and seem to know what they are doing. I do want to give Kudos to Toby King and Michelle out of the McCall Idaho office, who have been doing the mitigation and dry out work so far. They are very respectful, knowledgeable, thorough and efficient. Ill be able to offer a better review of the restoration once its complete.
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March 2023 by John H Grove Jr
We appreciate the cleanliness and the professionalism of Toby, Michelle, and Justin . We requested Toby back after the initial visit. Hopefully he can finish the job for us.Services: Water damage-related cleanup & repair
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March 2023 by Sarah W.
We and other businesses and homeowners we know have used Disaster Response many times and had a great experience with their responsive and professional crews. A customer of ours refrigerator water line froze and then thawed and leaked continuously until discovered but only after causing damage to multiple levels of the home which included a wine cellar. DR was fast to respond, easy to work with and they did a thorough job in clean up and dry-out in this high-end home.
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September 2022 by bill pankey
Disaster response is an awesome company!!!!, of lewiston/clarkston valley. When we called they were out right away. The team members that we had were great explained everything and brought us up to speed everyday. They called and texted everyday to let us know what time they would be at our house. We had no worries about leaving them in our house alone honest guys and the one little gal that works there is Awesome too. We worked with Tom, Michael, and Brandon the most but for the others we met cannot remember their names but awesome as well. They all did such a great job. No smell from our flood and wet floors. If we ever have another disaster we will not call anyone else. Very professional. Big THANK YOU!!
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July 2022 by Nola French
Keith and his team were exemplary. They were very professional and did an outstanding job. They kept us well informed of the progress. My husband and I would highly recommend them.Service: Flood restoration
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June 2022 by Leslie Vollenweider
Had significant ceiling damage thought to be secondary to a roof leak. Contracted with DRI who was able to connect with us very quickly and provide a very detailed review of the work that was needed to fix the damage. Once the work began, the DRI team discovered that the damage might be from something other than a roof leak, and went as far to offer to help work with our HOA to find a resource to follow-up with. The follow-up took months given that many resources were not available. We were finally able to get the situation sorted out and DRI came back to finish the original work (it is perfect!) several months later. I cannot say enough about their work, their people and their true commitment to make every facet of a disaster/project easy, thorough and perfect. They took great care to keep our home clean and protected while they worked and were always available if I needed to be in touch. I wouldn’t use anyone else and HIGHLY recommend them for any project, or unanticipated project, you might have. Many thanks to Mike Desaulniers, and his team in McCall, for everything!Services: Water damage-related cleanup & repair
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April 2022 by Jacueline S.
Run like Hell from these guys!!!!!! If you don't you'll be sorry and really regret it so will your house so will your belongings
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March 2022 by Marie Hendrix
We contacted Disaster Response looking for help with ice dams and water leaking in a house.They were there the next day, addressed the issued, sent pictures and informed us of their findings and recommendations. The total repairs were completed in a timely basis and very professional manner. The billing was quick and efficient by using electronic methods.With todays current condition of long waits and lack of help in the construction industry it is refreshing to work with a professional organization that has their act together. I would HIGHLY recommend Disaster Response!Service: Water damage-related cleanup & repair
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January 2022 by Jr I.
I would give NO STARS if I had The option. After a botched roof job flooded the entire inside of our home we hired these guys to head the project of restoring it. I'm not gonna say too much I'll just leave it up to the pictures to tell the story. This is how your stuff will be treated should you hire these people. $38,000 later and now we have Thousands of dollars in furniture damage on top of Our piano which has been ruined by these idiots We had returned back from a trip to Find our belongings had been stored in our garage like this. All this for $38,000 what a bargain. JUST AN FYI: This and the Disaster Response in Boise are one in the same.
