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February 2024 by Buckaroo Patriot
Taylor is the ski tech wizard and the team show's the training, not easy to find shop's that really care about the quality of service they perform, these guy's are incredible and deserve all the work they can get! Amazing results and extremely professional thanks guy's and Taylor appreciate going over and beyond the tasks
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September 2023 by Suzanne Trevisan
Cannot recommend this place enough. In from out of town and my townie was acting weird. I stopped in and they looked at it and fixed it so I could enjoy my ride. #nipple. You guys rock!!!
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September 2023 by Danielle Davis
First, the shop is nice, the people are incredibly friendly. This is a great shop to rent, buy and talk trails. I am on the road full time, riding in multiple locations and needed to have my front and rear shocks rebuilt on my mountain bike. I should have waited till I went north. When I dropped my bike off, no one asked me my riding weight, which I thought was odd. When I got to the shop, they were about to just give me my bike back without asking my riding weight to set the PSI on my shocks and help me set the sag. I asked what my front shocks were set, I was told they were not sure, as they think they were set to what they were set at before. I asked them to set my rear shock at my riding weight. Not once, did they say "hey lets set up the SAG". So I left not thinking about it. Then I rode at a downhill park and had a rough day. Then I remembered all my other shops, helped me set SAG when they worked on my shocks. I am not a mechanic. I paid them a lot of money to rebuild shocks and for a bolt. Maybe it is my fault for assuming that shock rebuilds come with setting the PSI in the front and rear shocks, with me sitting on the bike to set the SAG would be part of service. So now, I have to pay someone again, (up north) to help me set SAG. Kindof frustrated on this. It wasn't cheap. Great people, I do genuinely like the shop. I did call other shops to ask if they check the SAG or reset it up if I had my shocks rebuilt with them, and they all do that. Maybe Gravity Sports could have a checklist that when shocks are built the mechanics help the customer to set the SAG on their new suspension. Would add to the quality of the rebuild :-)
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August 2023 by Auriona East
There's no way anybody would take the time to read all the amazing things I have to say about Gravity Sports! But, of course, I'll still gush a little--Gravity's customer care is incredible: the bike/ski technicians are always trying to give you the best deal for the help you need; the employees and owners have great rapport, and they make every customer feel included. Everyone there is knowledgeable, helpful, and down-to-earth.It's definitely my go-to shop in town. Thanks, Gravity!
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August 2023 by Robert Wurster
Knowledgeable and friendly service. Rentals, purchases, service for skis and bikes, outdoor clothing, climbing gear, etc. They fit a ton in that store. Thank you for being a great community member as well, your many contributions are noticed.
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July 2023 by Drew Engstrom
Best and most helpful staff in McCall.
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July 2023 by Eric Thies
TLDR: Awesome people, hearts of gold, good prices, good mechanics. I do recomend.These guys are awesome! My wife and I have been vacationing in McCall, with the intent to ride our mountain bikes around town and out on the trails. Well, day one, my derailer goes, "naaaa. Don't feel like it." Went to Gravity from some chain lube, and one of the friendly mechanics fixes the darn thing for me, just for the price of the lube. Day two, flat tire two blocks away, and i left my kit at the canper. They were busy, 4th of July and all. But, they let me borrow the tools I needed to replace the tube. Day three, the wife's hydronic breaks start leaking fluid, and despite the hassle and bustle, they get the bike fixed within 12 hours, and not for an obscure price. They are seriously good people.
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June 2023 by Andrew Molnar
Rented all mountain bikes, team had great trail recommendations, great equipment, great service and great dogs.
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January 2023 by Jake Hinkelman
The staff were pleasant and helpful in trying on ski boots. They were knowledgeable when asking questions about boots and offered up helpful suggestions.
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December 2022 by J S
Love these people. Hard working and great service. Thank you so much.
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October 2022 by Matthew
Great shop! Ownership is passionate about their company, and the community. The business generates great local jobs.Lots of killer gear for every season. Excellent rental equipment. Outstanding bicycle/ski service shop.The quintessential mountain town sports shop.
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July 2022 by Katie Young
Best gear shop in town, owners are wonderful humans. Awesome selection of gear, clothes, etc
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May 2022 by Carrie Sayer
I was preparing for my trip to hike the Inca Trail and needed new hiking boots last minute. I talked to them and told them I would not have a chance to break them in. The staff was so helpful to help me find the perfect hiking boot for the conditions I would be exposed to. Thanks to them I had an exceptional hike for 4 days and over 28 miles of uneven stone pathways and stairs. Thanks again!!
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March 2022 by Tedward Roosevelt
Rude, confidently incorrect, and expensive. Spend your money elsewhere.
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January 2022 by Andy t.
Great, competent team! I always get our bikes and snowboards tuned up here. They do a phenomenal job! We also buy our snow gear here. The owners are just super cool and treats their employees that way and it shows. People in the town of McCall are great to begin with and this team at Gravity exemplifies that attitude!
