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December 2023 by Cristina Z.
Adam was so well informed and professional assisting us thorough the ski process and purchase. Enjoyed Hometown sports and its staff for decades. Informed and knowledgeable.
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December 2023 by Jim A.
Did a ski rental there, it was cheaper than on the mountain ($45 vs $60 per day) but the equipment seemed pretty beat up
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October 2023 by Kami Durfee
I went to one company in town and they wouldn't rent me a bike for just two hours. I tried Hometown sports and they didn't even question me. They rented me a bike for just two hours. They were great! We've used them before for many different things, never a bike. But we will be using it for lots more things in the years to come. What is it?
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September 2023 by Scott Keate
Great crew with exceptional service. Our e-bike wasn’t shifting into each gear. They made a quick adjustment and we were on our way.
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August 2023 by Eddie Johnson
Always helpful, super cool people here.Been coming here for years, never disappointed. Super cool shop, great selection.Rented lots of bikes here, they take good care of me!
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July 2023 by James Dorman
Staff was amazing. Helpful prices are a little much but what do you expect in a small town having the stuff you need?
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July 2023 by Will Burtner
By far and away the best service I've had regarding shoes. It was a masterclass in how the foot works, brands of shoes and the specifics as to how inserts affect different parts of the foot. They get this knowledge through a certification process that includes podiatrists. My father in law has had problems with his feet for years and this was the first time I've seen him get all of his questions answered.The store was set up by smoke jumpers a few decades ago. It is family owned and the kids of the founders work in the store.
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June 2023 by Tony Wuerfel
When walking in with my daughters bike for a repair, the staff looked at her bike and laughed “now that’s an old bike” then went on to explain how outdated it was and how hard it would be to find the part in condescending tones. As a teacher doing my best to instill a love for biking (on a budget) a was sad to see the bike snobbery this shop had. My daughter left feeling bad about her “old bike” and some of that excited spark left. There are two other shops in town— maybe choose one that isn’t intent on making customers feel bad about their “old bikes”.
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April 2023 by james g.
I hate to do this one star review, but maybe it will be seen by ownership or management. Today around 2 pm I walked into the shop to peruse their store. When I walked in a sales person was standing in the walkway, I was not acknowledged or greeted. I walked around the store for several minutes passing what I believe were another two sales associates, I was ignored by both. I was saddened about the lack of customer service. Hopefully this will be addressed.
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March 2023 by Susan Smith Habel
Everyone at Home Town Sports is great. I'd especially like to give a shout-out to Adam (sales) & Kurt (tech). They were exceptionally helpful at guiding me to a great new ski/binding combo. They were fun, patient, extremely knowledgeable, and really educated me in the process. I highly recommend them. I was so impressed I made them a loaf of butternut squash bread just to say thanks. I'm REALLY happy with the skis package they helped me choose.
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February 2023 by Amy Glass
The guys working were super nice and very helpful. They helped me find exactly what I was looking for, and were really personable. They carry great products and have a wide selection to choose from.
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February 2023 by Peter B.
I was very impressed by their commitment to ensuring good fit of ski boots. I bought a new pair of ski boots here (in a prior year), which were rather snug even after the heat molding process and modifications. I tried them a couple more times on the mountain and decided they were indeed too tight, so I brought them into Home Town this week. They tried a couple additional modifications and ended up offering a replacement pair of new boots (larger size). I've had a chance to take the new boots out on the mountain and they work great! Max was super helpful during the process this week. He was exceptionally patient -- allow me to try on a variety of fits and answered all my questions. I would recommend Home Town Sports to others because they stand by their commitment to customer satisfaction, even in the long-term.
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February 2023 by Michael Todd Smith
Great staff (Thank you again Lauren!) and fantastic service. We've been using Home Town Sports for years but now that we've moved out of state only see them on our annual McCall ski trips to Brundage and Tamarack. I was recently in town and wanted to get a pair of skis waxed for the weekend so called to check their availability. Lauren was able to fit me in at 4pm and had them ready for pickup at 8:30am! She even remembered us when we arrived to pick them up. Great shop, friendly, professional service and an extensive selection of top tier product. You can't go wrong here. Highest recommendations.
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January 2023 by Jake Hinkelman
To paint the picture, I’ve purchased my previous ski boots on the cheap, not anywhere near MSRP. I’ve never been fitted and didn’t realize how important good fitting boots are to ski performance (not just what feels good). I scheduled a fitting time, and the experience was amazing. Dean has been doing a long time. He was very patient, listened to my concerns, answered questions and explained various mechanics of the foot as it pertains to skiing. Based on various measurements, he picked out a few boots and prioritized them for fitting. The second pair I tried on had a good initial fit as soon as I put them on. We decided on them and then the customization started. The heat molding, various mechanical adjustments for my stance and ankle inclination adjustment. Overall, I was very happy with the service, and communication was great throughout the process. The boots are quite a bit more money than I would normally spend on ski boots (not more than MSRP and not more than I was expecting), but the service and customization made the price worth it. The overall fitting was 2 hours. My new boots were a different sole length which required remounting the heels of the bindings on my skis, which they also did for a nominal fee (purchased skis and bindings elsewhere). I would highly recommend Hometown for fitting Ski boots. Their ski shop was knowledgeable, professional and helpful as well.
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January 2023 by Nigel Campbell
Lots of great things to say about them, but above all they are masterful ski boot fitters. Not only have they fit ours and our kids boots perfectly, but they also stand behind their fittings by doing free adjustments when you buy your boots there - the most recent one for our 17yo son 2(!) years after we bought the boots. Not sure we’ve experienced customer service like that. We’ll never go anywhere else.
