WaFd Bank in McCall provides exceptional customer service, with specific praise for the phenomenal and caring team. Clients report feeling completely comfortable with the staff's expertise in all banking issues. The service is described as giving the term "customer service" its true meaning, with staff members who really care about their clients and do whatever they can to ensure a great experience. Multiple reviews highlight how the bank builds strong relationships, taking good care of entire families and making them feel like they matter. This personal touch is evident even before individuals become official clients, with staff offering good advice and hope during difficult financial situations. These positive interactions often lead to deep loyalty, with customers stating they will stick with WaFd Bank for many years and highly recommend the branch for all banking needs. The McCall location serves as a trusted local bank for the community.
The customer service provided by Brittney and Daniel is phenomenal. I feel completely comfortable with their expertise in all banking issues. I highly recommend placing all banking needs with this team. They definitely give the term customer service it's true meaning.
February 2020
Washington Federal in McCall is my favorite bank of all time. The employees and management are super personable and professional. I have had a very positive experience banking here and appreciate the excellent service I have received each time I come in. I will definitely reccommend them to my friends, family and co-workers.
February 2020
Always positive, personal, and easy to set up an account without feeling like they're trying to up-sell you on something.