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January 2024 by Wy B
This man worked on my wifes car. He failed to connect the wire harness properly when he was done with his work, which caused corrosion and stopped the car from wroking properly. I took the car to get fixed not knowing the issue the repair shop informes me the wire harness was not hooked up properly. I brought this to the owners attention and he refused to offer any payment for his mistake.
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November 2023 by Amadeo Montezuma
Yes good people great customer service and great work.
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September 2023 by Sam Shoemaker
Great bunch of people to help when you need help
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June 2023 by Holly Kunsky
Great guys. The job was perfectService: Body & Trim
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June 2023 by Nick Ott
My car was recently involved in an accident ( my car was backed in to while parked). The quote for repairs at Western Collision came in at $2762 which was submitted to the insurance company. The insurance company quote came in at $1983 with the main difference in price being the labor rate being charged by WC and the rate the ins company would pay. Neither party would budge on their prices and both told me I would need to come up with the balance out of pocket. I refuse to play that game and pay out of pocket for a no-fault claim. Their customer service throughout this process was not good. They have a tendency of not answering their business phone and did not offer up any other ways to contact them so I was forced to leave messages that went unanswered. I would not recommend Western Collision. They are the only auto body shop in town and that is exactly the attitude you will receive when dealing with them (take it or leave it, we have plenty of other work).
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May 2023 by Ashley Robinson
Amazing!! Got us in quick and fixed within the hour. Other quotes from other businesses were over $800 and wanted the car for a week. Saved us so much time and money. Would 100% recommend!!Service: Body & Trim
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March 2023 by Chris Teshera
I'll just start out with saying this business is the worst business I have ever dealt with. First and foremost they were 3 weeks past the time quoted. I understand that there are delays with shipping/parts etc.. but there was ZERO communication. When I finally picked up my vehicle, there were several noticable issues. One being the hood, that was damaged in my accident, wasn't even fixed? Overspray was all over my windshield and interior... I could honestly go on for a while about the things done wrong.. I went back to shop exactly a week later to go over the issues...To make a long story short, they denied any wrong and told me explicitly to get in my truck and leave. If I could leave no stars I would. This is a small town and it doesn't take long for word to travel.These are just a few of the many pictures I took the day I picked it up from the shop.. That is a brand new part with gouges in the paint (thankfully my pictures are all timestamped) These guys take the insurance money and run....Services: Body & Trim
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January 2023 by Ashley Bakker
I hit a deer and had my car repaired at Wester Collision in McCall. My car looks brand new and the customer service was fabulous. I highly recommend using them, thanks again Travis!
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June 2022 by Telara Oliver
Great service!!
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May 2022 by Paul Shipley
They did beautiful work on my car after an unfortunate interaction with an elk. Great communication throughout as well, and very helpful with me getting the car back when I had to fly back.
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March 2021 by Sherry S.
They did a great job working with my insurance company. I paid the $500 deductible directly to them and they fought the insurance company for the rest. They were great to work with. No complaints.
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January 2021 by Danny Bade
Fast, reliable. Quality work
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October 2020 by Karen Hunter
Travis was very professional and did a great job fixing my bumper and fender. My car was finished earlier than expected and saved me a little on my car rental. Definitely recommend this McCall business.
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September 2020 by Jo Kaiser
Great assist! Was able to get my tailgate to open again! Thanks much!
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August 2020 by Craig Campbell
They took my creased passenger door and rear fender and made us look like knew and for $1000 less than the two body shops I got bids at down in Boise
