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November 2023 by Aryah Campbell
Staff told me I couldn’t return my online order. I had my order number and emailed receipt. Super rude and brushed me off. Awful customer service, now I have to go to Boise or return through postage.
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August 2023 by Chelsea Nicole
I came in august 24th at 1:30ish pm with an idea of what I wanted but not an exact idea of style or size of jeans. Jannae helped me out at the fitting room. She was very busy but still managed to take care of me in a timely manner. She had amazing customer service and I bought more things because she was so helpful/ brought me good styles. I had her running back and forth from The jeans and dressing roomAnd she was so helpful and kind the whole way through. She is great at her job and I spent more money than planned because she sold me on additional items. She also helped my mom out. Thanks Jannae!!
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August 2023 by Zac M
This girl named Madi was extremely kind and helpful! I will definitely return.
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August 2023 by Justin Mcfadden
Kind of strange they wouldnt let my wife go in the dressing room with our kids...
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June 2023 by Alyssa Guzman
I prefer this location over the Boise Mall location.
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April 2023 by Ashley Roberts
I was helped by Amina, she was absolutely amazing! I’ve been in costumer service for almost 15 years and she was wonderful! Make sure you treat her well , she is an asset to your business! The only that would have made my visit better is if there was an option to leave her a tip for her services!
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April 2023 by Marney Freeman
Love this store. Friendly staff and a great selection of clothes.
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January 2023 by Tressa Rust
Always attentive staff. Dan was friendly and very professional. He offered great customer service today!
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October 2022 by Rebecca Siewert
I was in shopping today. The customer service is horrendous. There were several employees helping one person with returns, never acknowledged us waiting in line to purchase. Waited 20 minutes for them to finally bring someone up to open the other register, only to ask yet another return that was there after us to come up. We were polite and waited another 5 minutes to only see they were going to go continue shopping with her. I gave up and put my stuff down and left. Never in the 25 minutes did anyone ask to help us. I like shopping instore to support local workers, I won't waste my time.
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October 2022 by Sean Adamcik
Very nice bottoms, and fine $10 tops! Thank you
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September 2022 by Audrey Samuelson
I went into Aerie feeling super uncomfortable because I had gained weight since I had tried on bras previously. I’m a size 10/12 and my body image isn’t the greatest. I went in and Bronwynn (I apologize if I spelled your name wrong!) was literally fantastic. She helped me find the right size even though the store was busy and I’m sure she had a ton of other things to do. She was very kind and helpful and super funny too. If you go in, please ask for her cause she is great! The bras fit super well and are comfy too.
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September 2021 by Justice Kesner
Fast food fashion. What you buy here wont be cool next month. Unless you go with classic denim Jean's or jacket. Even then though do you really want to pay premium for a product still made in the china, Bangledesh or Vietnam. Fashion stores only pick these countrys for the cheapest manufacturing possible.
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September 2021 by Jasmine Torres
I haven’t been to American Eagle in like 5 years, and I would always go to my other go-to clothing stores. I recently went in after taking to Ashley H and she helped me find 2 cute pair of pants and I am OBSESSED. I am extremely happy with the way they fit and I really enjoyed the help I had received!
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August 2021 by Kera Mare
Went in there the other day, trying to enjoy my day. And some lava girl looking chic, with her partner I think name was Mackenzie where extremely rude. Gave me a dirty looked and shrugged me off when I asked for help. Completely unprofessional and disgusting. Will never be back.
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July 2021 by Dustin Morris
Everything here is crazy expensive! I didn't get anything.
