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December 2023 by throwaway Ok
One of the staff members smelled like pot, and the manager had a snotty attitude, I agree with the other reviews, who ever manages this store should be tossed out, no business of mine would be ran and managed by someone so incompetent and lazy, the stores quality is a reflection of it’s management and I would not recommend coming here???
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December 2023 by Sheraya Moss
We arrived today for 2 ear piercing appointments at 12 and 12:15. We finally left at 12:20 when no one was there to open the shop. Incredibly disappointing. Called the 800 number and they were closed as well.
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October 2023 by Avery LaBau
Got my second piercing here today and it was an amazing experience! Kenna was incredibly helpful and friendly. She was very professional, let me check the dots, and asked my preference on having a forewarning before the piercing or not. Great experience.
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July 2023 by Ayana T.
Wish I could give this a zero because they hire people who smoke marijuana on the job and I can't trust someone who is impaired to pierce my own kid let alone someone else's. Claire's needs to do better
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April 2023 by Charity Young
I took my 5 year old to get her ears pierced over spring break(3/21/23 at 2pm) and I would never recommend the girl the “helped us”. She was very pushy in many ways. Very off putting. She didn’t tell me there was a rapid aftercare solution option just gave me the longer aftercare option, maybe she charged me for it, wouldn’t surprise me. I even felt pressured by her to get another piercing for someone else in our group because it was 20% off. Im so glad this is my last kid that will get piercings. I’ll tell everyone I know to go elsewhere for piercings. Anywhere else.
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April 2023 by S C
Every time I go into Claire's the women working having bad stuck up attitudes, which is extremely off putting. ? I can find similar items elsewhere, like Amazon.
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December 2022 by Ciana Sparks
Not the first time I have shown up to this location with several hours left until they close, just to see lights off, door locked, and nobody answering the phones. Hours on the door say open until 6pm and I arrived at 2:45pm.
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August 2022 by Adam Pentz
They did a great job piercing my daughters' ears.
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July 2022 by Salty Support
I brought my daughter in to get her ears pierced at claires, the lady ashley was very kind and super helpful! unfortunately her odor greeted me at the door before she did, i’m not leaving this review to be mean but my eyes were watering and i could tell my daughter was holding her breath. If no one has told her, im telling her now! she smells very bad!
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May 2022 by Melissa Mccormick
My daughter and I had a piercing done together. Syd was really great! Thank you!
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April 2022 by Heidi G
So a special shout-out to this location, I called ahead to check that there were two technicians that could pierce my child's ears at the same time, and the employee said there would be two until 5:00. I said great, and we tried to get over there. We arrived around 4:45, and she asked if I called earlier. I said yes, that was me! Then she stayed until my daughter's ears were pierced, even though she was off at 5! I was so impressed. Syd (another employee) was super nice and professional as well, not at all condescending to my daughter, and great at communicating what was happening. From a first time ear piercer, it was a great experience! We got our earlobes pierced. I don't know anything different, but I would recommend this for a first time.Beware though, taking young children into this shiny sparkle place... My daughter wanted to take everything home, and I don't blame her! It was a lot of fun. :)
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February 2022 by Kris Allen
The man that pierced my partners ears was SO amazing! His fashion: on point. His customer service: on point. His piercing skills: on POINT! We had suck a great experience due to him! The other employees were also amazing and we loved talking to them and they were working so hard stocking while also taking care of each employee! I've never had such a great experience at any Claire's I've ever been to. He deserves a raise! He had long hair and a 70's inspired look. Promote him!
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September 2021 by Taylor Monaco
We made an appointment to get myself, my mom, and my daughters ears pierced on Monday Sep 6 (Labor day) at 11 am. When we arrived the lights were out and the doors were locked. We waited until 12:05 and then they put a sign up that said they would be open at 1:00 PM. When I called and inquired they stated that they get to just make their own hours for the store and not follow company hours on google because they’re an outside store. If they weren’t going to honor our appointment they could have at least called and told us. We did go to the mall location and they did do a great job. I just would have had the smaller and quieter environment for my daughter as she was very nervous. I think it’s very unprofessional to schedule an appointment and then not open your store.
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July 2021 by Meagan Simpson
It’s 3:00 pm on a Tuesday and their sign says open from 11:00-7:00. The doors are locked and lights are off. It would be nice if your hours were correctly posted.
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July 2021 by Jeena Winn
Ran in to see if they did nasal piercings. Only ears.
