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May 2025 by Smokey Riddle
Ed was horrible extremely rude correcting me on my own birthday which I know extremely disrespectful he seems like an entitled person he could use some help figuring out how to do better with customers
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April 2025 by Shaunn Mattingly
Every time at least one issue: mis-counted pills, they entered personal info wrong, prescription lost, and never ready when promised (they’ll tell you 2 hrs but then take 8 hrs). Shockingly rude too: they mis-counted pills and their first response was “only by a few pills” followed by “well you should have counted them at the counter when you picked them up”. Worst pharmacy ever!
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February 2025 by Ashley Espinoza
I use to give them 5 stars but it seems like recently every time I call they give me a new date to when I can get my prescriptions. They’ve made me go over there to pick up a medication twice in the same week just to tell me “sorry we were wrong and you have to wait another few days” and then when I listen to them and go on the day they say.. they say “oh again we were wrong, you have to wait another day”
It’s so confusing. Everyone I talk to I always tell them to go to a different pharmacy because you will never know when anything is ready or able to be picked up lol
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February 2025 by S Finch
This 5 star review is for Ed in Pharmacy on Chinden in Eagle. Excellent customer service. This young man is very knowledgeable and professional. When he noticed our insurance wouldn't cover our prescription (thank you Blue Cross) he checked out a couple of other options and was able to save us almost $20. We were very appreciative.
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October 2024 by Cody Chambers
I would give 0 stars if possible but they refused to sell Diabetic Syringes for my Diabetes
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September 2024 by Tammy Woods
Prescriptions are not ready! Staff ( not all) are rude. Phone texts don't work and they ignore this and don't communicate. Changing to Costco!
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March 2024 by Notma “NotmaName” Name
I've been going here years, and they too often have trouble filling my prescription. I just don't understand why so many things go wrong with their supply. If you're going to go here, make sure you get a physical prescription and not a digital one, because you'll more than likely need to go somewhere else when they run out of something. Absolutely never let them store it on file, because you're not getting it back when they're out of your medication. Maybe I have less than an 80% success rate at getting my prescription on the day it's written, and it's not even an uncommon medication. I'm just fed up after all these years. It has to be their fault at this point, and I'm surprised there is no legal or criminal penalty for supply issues like this. What if it were a heart medication, should I just die because they didn't order enough?
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November 2023 by Ashley Harris
Pharmacy answers calls very quickly. The staff is super nice and helpful!
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October 2023 by Mindy T.
I love Fred Meyer, I mean common they were the only "General Store" in Idaho until Walmart (which was looked at as an oddity. It was late 1999 or 1998 when Walmart came to Boise. Fred Meyer has always had quality products, household, housewares, furniture, decor, clothing, intimates, fantastic produce, meat, deli, and ahead of all the little pop ups when it comes to the new trend in consumer food products "vegan", "organic", "gluten free" and they continue to grow and remain the front runner. Their prices were beet by Walmart before Covid if one does not utilize the reward system, ads, coupons; both electronic and paper. I save more and get better products from a Northwest local supply chain supporter with amazing products and service. You have to utilize your rewards and don't miss the Founders sale. We actually on vacation went to the first Kroger (and still the corporate store) in Oregon. It's multi level and awesome. I love FM. Two of three of my children work for the company. They started while in high school. They are great employers as well.
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October 2023 by RICHARD STROUD
I'm not sure where to start but here goes. September 7th my doctor sends my prescription over to Fred Meyer and I get a call a couple of days later from a pharmacist or technician asking for more specifics.I then show up about 2 days after that and one of my two prescriptions are filled.They tell me they still need more clarification on the second prescription from the doctor's office. Okay, so I contact my doctor the next day and they send the prescription over again.The phone app says it will be ready on the 19th. I show up after the 19th to find out they still need more clarification.This is ridiculous. I'm transferring back to Costco who had previously filled this SAME prescription in 48 hours.Fred Meyer can keep their lack of competence and over priced groceries.I'll drive the extra few minutes to Costco.
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October 2023 by Barbara Walsh
Received flu shot and pu RX today. Easy peasy. Staff was pleasant and helpful.
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August 2023 by Tony B.
I went to the pharmacy on Fairview and Locust Grove as I do every month and when I showed my alternate ID (which I've used there several times already) the clerk didn't want to take it because it wasn't easy enough for her to process. Most of the clerks are pretty good about this, but the one I got today was a bit bossy, even going as far as advising me how to manage my payment cards online, though I didn't ask her for any advice. Not good in a customer service situation. She seemed to be having a bad Monday and to need someone to take that out on. Look's like it's time to take my business somewhere else.
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August 2023 by Mel P.
Poor customer service. Called pharmacy directly, placed on hold by pharmacy technician. Was on hold over 20 minutes with call going back to customer service desk multiple times which kept placing call back on hold despite having been made aware of hold time.
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August 2023 by Mela Mela
Poor customer service. Called pharmacy directly, placed on hold by pharmacy technician. Was on hold over 20 minutes with call going back to customer service desk multiple times which kept placing call back on hold despite having been made aware of hold time.
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July 2023 by Amanda P.
HORRIBLE EXPERIENCE. I was charged twice and after an hour on the phone and being hung up on twice I still have no help and will.be calling my bank. DO NOT USE THEIR ONLINE OREDER FEATURE!
