GNC provides a generally positive shopping experience with helpful staff and good service. Customers often mention friendly and knowledgeable employees who go out of their way to assist. One manager was praised for being friendly and helpful, making it easy to find the right products. Tim is highlighted as an exceptional representative, dedicating significant time to explain products and offer personalized recommendations across different price ranges. His guidance helped customers find suitable options and even save money through discounts, leading to high satisfaction. Another staff member, Salisa Hussein, is recognized for her knowledge and great customer service, especially when assisting with supplements and health advice. While some reviews note that staff could improve in customer service consistency and clarity about store policies, overall, GNC staff are appreciated for their expertise and dedication. Customers also mention that asking for contact information for rewards is a standard part of the process, and frustrations over this are uncommon. The store is seen as a reliable place to get supplements with staff who are committed to helping customers meet their health goals.
Great service. The manager helped me a lot and was really friendly, I found exactly what I needed and wouldn't have been able to without their help. Highly recommend.
June 2021
Always get upset about the phone number, automatically round up your purchase without asking, and close early.Additional star because they’re well stocked.
October 2019
The staff is great and very knowledgeable. I can't have anything with soy in it and GNC has a great selection is vitamins and supplements with no soy. They also have great savings programs and promotions.
