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November 2023 by Erik J. Bolinder
Customer service is top notch and the service techs are very knowledgeable. We have brought multiple vehicles for minor and major repairs over the past few years and have always felt very taken care of and treated professionally and honestly.
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November 2023 by Cody Foster
This shop was Amazing! Kept me well informed with everything going on. Answered all my questions and concerns in a timely manner. I’ll be bringing all my vehicles here from now on! Great job Guys. Big shout out to Justin as well he made sure I was always up to date and responded quickly
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November 2023 by Shannon Miles
Great timing on getting an appointment. Excellent communication. Very clean facility. Thorough description with photos on the issues and recommendations with clarity on all questions. Super friendly.Could not have had a better experience!
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November 2023 by Patrick Erickson
Because this company is close to my residence, my girlfriend and I made the mistake of using them in October of 2023. My problem was a bad alternator. Her problem were two non-working headlights. Both relatively simple and easy repairs. We were both forced to endure a $170 electrical check of each vehicle. An unnecessary charge in both cases. My bill was $1100 and hers $500+ (TO REPLACE 2 HEADLIGHT BULBS!!!). Though after my irritated phone call, her bill was drastically cut. I had to use another shop 1 week later to redo some of their work. At a much more reasonable price! In my opinion this company needlessly over inflates your bill. I would never go here again and am urging everyone who will listen, to do the same.Service: Electrical repair
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November 2023 by Trevor M.
I had heritage auto work on my truck recently. I requested to have a few items repaired: front parking sensors not working, wind noise from door when driving, rear tail light not working (alert only). Heritage auto charged me $700ish to conduct work. Upon picking up my car only 1 item was stated to be repaired, the tail light dash alert. With in 1 week the same alert happens on my car. My front sensors never were repaired. Dope win noise was not corrected either. With all of this I have also found damage to my car that Heritage Auto Created. My driver side door panel has broken plastic clips, photo below. Not only was I charged around $700 dollars not one of the issues was fixed. Additionally they damaged my car causing more remains needed as the door panel is loose and rattles. Very frustrated by this experience, I feel as if I was lied to, taken advantage of, and stolen from.
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November 2023 by Daniel M.
DO NOT!!!! You've been WARNED!!!! Did nothing and charged me 1000$ got it back missing n light on !!!!!!!! Nothing they said about it was true! I told them what was wrong and they said they would fix it and didn't !!!! Want a good job for good money didn't get it !!! Would not recommend this place to anyone!!! Been taken by shops before but never been this badly!!! Worst than a car sales man!!!!! Instead of getting it fixed got it back worse!!!!! Do yourself a favor and avoid the place at all cost find a reputable repairman!
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October 2023 by Mama of 3
Heritage Auto has taken great care of us for years now. They're always on their game, but completely fair and humble when a situation calls for it. They're great at what they do, but also have a place in their heart to give back to their community. We are reassured time and time again that we're giving our business to the right place.
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October 2023 by Paul Poorman
Heritage did a great job on my 30 year old GMC K1500 pickup. It's hard to get parts for vehicles this old, but Zack pulled out all the stops and found what I needed. They replaced the clutch and flywheel, put in new exhaust manifold gaskets, replaced serpentine belt and did several other tuneup items. My truck purrs like new now!
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September 2023 by Andy A.
Got my brakes/rotators replaced and the experience was timely and smooth. Recommend this auto shop.
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September 2023 by Julio Pena
Although I had to wait 2 weeks because how busy they are, I decided to wait because of the reviews. And I'm so glad that I did! Thanks Kiefer and Zach! I highly recommend!! This will be my one and only shop to take my vehicles to!Services: Auto exhaust system repair
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August 2023 by amanda ockert
This company has had My car the entire summer and 2400 later they still don't know what's wrong with. They charged almost 700 just for testing and they still have no clue. Now after the entire summer they want to charge me block Time which is 1200 for 8 hrs of work. I feel they just keep putting my car off and doing others in front of mine. They have no solution and instead of giving a discount or something they want to charge more. In total they have reached out to me a handful of times otherwise it was myself reaching out to them. Only rated 1 star because zero was unavailable. I finally got my car back and was told it was fixed. The very next day and 2600 later it's still doing the same thing. I called them and told them and they did say I could take it back but they aren't sure how long they would have it for this time. I had to work 3 jobs just to pay the first time I cant afford to pay for more trial and error. I wish they would just give me back some sort of refund so I can take it elsewhere and have it back before months. A refund would wash their hands of my Chrysler.Service: Electrical repair
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August 2023 by Joyce S.
I needed to find a Napa repair shop after having issues with another auto repair shop in the area and called Heritage Auto Repair. I spoke with Bill and told him what I needed and that I had a trip planned with 10 hours of driving, so I wanted everything checked. I'm the original owner of a 98 Chevy Monte Carlo, and noticed the air conditioning was throwing cold air intermittently, the gas pedal was sticking until I would hit the brakes and car had some oil leaks. Well I picked up my car yesterday and it 'feels' new and everything is working perfectly now. I finally found the right place for my car repairs.
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August 2023 by Jessica Dionne Sonoda
I had an excellent experience at Heritage. The service was top-notch from start finish. The staff was incredibly knowledgeable and friendly, taking the time to explain the issues with my vehicle and the recommended repairs with the inspection report provided. They provided a detailed estimate before proceeding with the work, ensuring there were no surprises when it came time to pay. I truly appreciate the professionalism and expertise of the team at Heritage Auto Repair, and I will definitely be returning for any future automotive needs. Highly recommended!"Service: Vehicle Inspection
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August 2023 by Sandra Garcia
We had a great experience with Heritage Auto Repair with fixing a stalling issue with our 77 Chevy Silverado. They were able to quickly assess the issue and find all the parts needed. The team there did an awesome job walking us through the jobs. Bonus is that they have a stellar mechanic who specializes in classics. It looks and runs great now. So happy to find our go-to auto shop now for all of our cars.Services: General repairs & maintenance
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August 2023 by Christy Hatfield
The Customer Service is Excellent and the Work is Great as well. They even Sent me a text the next day to see how things were going. They even saved me some money by double checking to see what services were not needed right now that could wait until next time. I will be back for all my maintenance needs. Thanks for being Honest and reliable ?