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July 2023 by Conner G.
The other reviews in here are FALSE AND MISLEADING. My wife and I just purchased a mattress here over the weekend and had a fantastic experience. Sean took great care of us and we highly recommend this particular location for excellent customer service, professionalism, and expertise. Sean has apparently been in the business for several years and it clearly shows. His knowledge and professional care for our mattress search made the entire process quick, easy, and excellent. If you read any reviews for this place below a 4, something ain't right!!!
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March 2023 by Amanda G.
It doesn't even deserve a star!DO NOT PURCHASE FROM THIS BUSINESS! I had the worst customer service and I'm still waiting for my "expedited" refund for a bed I NEVER received! The communication and customer service is the worst and I wish I would have read the reviews on their social media pages before I purchased anything from them.
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March 2023 by Alison Hess
They provide twine and a box cutter but won't help you tie the mattress to your car, feels like they aren't providing a basic level of service required for buying a mattress. Guess I should be grateful they put it on my car for me?Kind, but unhelpful.
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January 2022 by Bailey Evans
I stood at the counter for a half an hour waiting for my mattress that was already paid for, and didn’t end up getting it. The people helping me offered no solutions, acted with no sense of urgency, and would not give me one of the mattresses that they acknowledged are in stock at the location.I’ve worked many customer service jobs before, management/ corporate needs to change protocols for technical issues. This was a waste of time and money, I don’t have the mattress I was promised for the place I move into today.Edit: issue was eventually resolved and they gave me a call, I raised the rating.
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September 2021 by E Man
excellent mattresses
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May 2021 by Emmanuel Man
excellent mattresses
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September 2020 by tristen davis
Justin at the meridian branch on eagle was awesome to work with bet deal in town.
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July 2020 by Lynsi C.
We ordered our mattress and adjustable bases July 11th. We were told the original delivery would be July 13th. While professing the order, the salesman said "Oh never mind, it will be delivered July 24th." We were a bit bothered by that, but it wasn't the end of the world. July 23rd I get a call saying the mattress didn't come in, but the bases did. He said there should be no reason why the mattress shouldn't arrive next week and we scheduled delivery for July 31st. July 30th I got a text to confirm delivery. I accepted delivery and then realized the mattresses weren't on the list for delivery, it was only the bases. I called the store immediately and asked about it. They said the mattresses still hadn't come in, but they are delivering the bases. What good is it to have two bases and no mattresses? So I asked when the mattresses would come in and he said they are available for pickup on August 3rd. Pick up?! Oh no, I paid for the red carpet, top of the line delivery and set up. It's not my fault the bases are being delivered separately. Sean, the salesperson I was talking to on July 30th said there was nothing he could do about changing the mattresses to delivery instead of pick up. I asked what other options I have as far as ordering different mattresses. His response was "There's nothing I can do." The only thing he offered to do was cancel the delivery for the bases. At this point, I'd rather have the bases delivered and I can cancel my mattresses and look for mattresses elsewhere. The fact that Sean said there was nothing he could do to help me was beyond me. He said I would need to talk to the original salesperson the following afternoon. Why wouldn't any of their salespeople be able to help customers? Let me add, had I not noticed the mattresses weren't on the delivery confirmation, I would not have known they weren't being delivered. I didn't get any phone call or notification that my mattresses weren't going to be delivered. I had to call them to clarify. So later today I will have two bases and no mattresses. This place lacks communication and customer service. I will not be doing business with them again. If you would like your items in a timely manner, shop elsewhere!
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September 2019 by Dylan L.
This place is a place where u can get a good mattress sometimes but it is a good place to go to buy some more money and buy it for a free gift card to buy it for a free gift card to buy it for a
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July 2019 by Guillermo G.
Great services we love our mattress I would recommend 100% happy happy customer great prices go check it out
