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October 2023 by Haylee Neilson
We LOVE New Horizon in Meridian! Our daughter has been to many daycares in her short life and this one has been the best by far! There is an app where your child’s teacher will send you multiple pictures throughout the day, they record how many times your child’s diaper was checked and changed, they will inform you when they begin and end their nap, and update you on what they are eating at meal/snack times and how much they ate of said meal/snack. I cannot say enough good things about this fantastic daycare.PLUS my daughters teacher in the twos class (Miss Amanda) is so kind and genuinely cares for my daughter and her well being. She takes fantastic care of her and is very attentive to my daughters special needs. She has brought me to tears on numerous occasions with her compassion and empathy. We love you Miss Amanda!!Your babies will thrive at this daycare!! 10/10 would recommend!Pictures below are some of the pictures I get throughout the day :)
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August 2023 by Natalia Barnhart
Management feeds of drama, treats staff incredibly horrible. Management work's employees past their breaking point. They lack in teaching kids and helping kids learn right from wrong. Definitely would recommend even on an enemy.
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August 2023 by Lindsy Ward
We love New Horizon and we are so grateful to Ms. Terra, Ms. Mackenzie, Ms. Micayla, Ms. Isabel, Ms. Linda and everyone else on staff who have now become a part of our family! We would be lost without all of you. Thank you for taking such great care of our son for over two years! New Horizon was our first "home" when we moved here and it has been wonderful to see how much our son has grown and thrived there! Knowing he was safe and taken care of in your hands was such a needed relief. You work endlessly and your hard work and enthusiasm for every child is incredible! You all are amazing and we are so appreciative for everything you have done for our family and for all of the other lucky New Horizon families. Thank you!!
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August 2023 by K C
Our child has attended this facility for almost a year now. Ms. Marissa is an excellent ones teacher and is so hands on and involved with the curriculum. The amount of growth we’ve seen in our child since attending here amazes us. We love the app updates and she is very good about giving regular updates - we are happy to have her as a teacher!We also have had good experiences with Ms. Katie who is in that classroom regularly as well. We appreciate them both!
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August 2023 by Jessica Simonton
This review is specifically for my daughter’s Ones teacher. Ms. Marissa took such good care of my little one. My daughter has very sensitive skin and Ms. Marissa made sure to change her frequently so she didn’t have rashes. She kept me updated throughout the day on all of the activities my little one was doing. I loved getting all the pictures of my daughter and in all of them my daughter was smiling. I felt confident and trusted Ms. Marissa to know she was taking care of the kids in her class. Every time I walked in, she was engaged with the kids; even sitting on the floor with the kids. My daughter learned so much in her class. Ms. Marissa’s great at creating a curriculum that is age appropriate. I have so much artwork from my daughter which is my favorite! My daughter felt safe with her as well. When I would leave to go to work and she was having a hard morning, Ms. Marissa would be the only one she would go to and calm down. If you can, make sure you request Ms. Marissa for your little one.
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August 2023 by Lauren Brown
When we started at New Horizons we were super nervous transitioning to a daycare setting, but the staff there quickly made it easy and enjoyable. My child has been in the ones room for the last year and absolutely LOVES it there, she get's excited when we pull in every day. All of the teachers we have experienced have been wonderful, and my child has especially bonded with Ms. Marissa. She runs to her each morning which gives me confidence knowing my child is happy and with someone she knows and trusts. Thank you New Horizon's and Marissa for giving my child a safe environment to learn and grow while we are at work!
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August 2023 by Michaela Morrison
I couldn’t be more grateful for the team at New Horizon-Meridian! My son is currently in the 3s classroom with Ms. Katie and Ms. Dani and I can’t say enough good things about them! My son grows and learns more and more every day and LOVES school! I’d pay them a million dollars if I could and it would be worth every penny! My philosophy—I have to build a strong foundation for the love of learning in order for my children to want to continue to learn and grow. Therefore, I’d rather pay the money now than “hope” they do something with their education money later in life. Thank you all for your amazing dedication to our family. ? ?
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August 2023 by Michaela Millstein
My oldest son has severe ADHD and had been kicked out of at least 8 daycares prior! Terra, Mackenzie, and Mckayla were the best blessing I ever could have asked for. They accommodate communicate, coach, grow, and role model social norms and behaviors. My son, now in 1st grade, has more minimal behaviors that he had before. I credit this fully to the Leaders and Team at New Horizon-Meridian. I couldn’t be more grateful for the willingness and determination to work with our family, as I was desperate and wore it clearly on my face. Thank you for helping guide and flourish my son. You all are amazing at what you do!
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August 2023 by Samantha Fisher
POOR MANAGEMENT | UNDER STAFFED | REVOLVING DOORWe pulled our child from this school after 1 year. The school has progressively gotten worse since we have been there & I strongly believe this is due to the current management that is in place. We started out in the infant class & loved the teachers in there. However, as our son was getting ready to move up to the ones classroom we heard feedback from other parents that had already moved up that one of the ones teachers had very little patience with the children and often was aggressive toward them when she got frustrated. Despite management being aware of these issues, nothing was ever done to remove that teacher from the classroom. That was the start of us putting ourselves on other daycare waitlists. Thankfully when the time came to move up to the ones room, we were able to get him into the "nice" teacher (Miss Kaity's) classroom. He adored her and she was fabulous with our son. However, I felt bad for her as they were always severely under-staffed.During our time in the ones classroom, one of the children started exhibiting habitual aggressive behaviors (ie. biting, hitting, scratching etc..). Our son constantly was coming home with hard bite marks all over him. The final straw for us was when one day he had not 1, not 2, but FOUR incident reports where he was either bit or scratched by another child before 11am. I immediately sent a family member to pick him up. When that family member (who used to be the director of a pre-school and understands these situations VERY well) addressed the reason our son was being picked up early with the director, she wrote it off as "that's the one's classroom". She later told me she "addressed it with the teacher" which bothered me because rather than taking accountability herself, she tried to pass blame off onto the teacher. It was NEVER the teacher's fault. She is consistently in the classroom alone with a bunch of kids. I would have expected if they knew that there was a child that was continually exhibiting problem behaviors and injuring other children, there would be an additional staff member placed in the room to help supervise that child. It is unreasonable to expect one teacher to be everywhere at once. Many times I witnessed the management at this location making fun of or complaining about parents who came to them with concerns, rather than taking them seriously.In addition, one day while picking up our son, one of the infant teachers asked the director to help watch her class so she could go to the bathroom. Rather than stepping away and sitting in the classroom for the 5 minutes it would have taken, the director was allowing an INFANT to crawl around the main entry and hallway while she sat and worked in her office. I came around the corner and was appalled to see a baby on the dirty entryway floor, not to mention the safety risk of the situation. The director laughed it off and said "don't worry I can see her". I then made a point to stand near this baby and watch her until the teacher came out of the bathroom since clearly the director wasn't going to actively watch her. When the infant teacher came out of the bathroom she was equally as appalled as I was.I could go on and on about the things I saw and heard that did not sit well with me as a parent. On top of all of this, NHA is one of the more expensive schools around this area-- I would expect much more from a school that is charging what they are. We have many friends who attend other NHA locations and love them so I know this is not the standard that NHA as an organization strives to meet. Unless major changes are made in the management of this specific location - I would strongly suggest looking elsewhere for childcare.Note for parents who read reviews- several of the "positive" reviews on this google page are from relatives of the management at this location who have never had a child at the school.
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July 2023 by Courtney K
I highly DO NOT recommend sending your child here, especially if they are too young to communicate.(Unless you want them to develop behavioral or mental health issues). I am a child behavioral therapist (unbeknownst to them) and was appalled at the things I witnessed at this school with my child during pick and drop off daily. I frequently witnessed teachers yelling at kids and grabbing them aggressively as means to maintain control. Many of them lacking the patience that is required when working with young children. I’ve seen kids walk out of the door multiple times without the teacher noticing til I came and notified them. I’ve seen kids being aggressive with one another and the teachers just standing there letting it happen while the child is scared and upset. Their documentation on their app is falsified as we forgot to check our child out some days and they’d continue to mark diaper changes, etc. The teachers clearly have little to no training with kids. While there were a couple teachers that we appreciated, most of the them don’t stay very long. It’s a constant revolving door of staff. When concerns were brought to staff we never received much care or resolution. My husband walked in to pick up our daughter one day and witnessed a staff member aggressively grabbing our 2 year olds arms while forcing her to pick up books and screaming at her as she cried. Little did they know my husband was at the door watching and let the woman know how unacceptable it was as she frantically apologized. We reached out to the director with minimal care or response or resolution from them. Our daughter would scream and cry at drop off every day seeming terrified and began having really bad tantrums and behaviors at home. Upon pick up our child would run to us crying of relief. We were concerned but the teachers would say she was “doing good” and not give much else. Now we have her a new daycare and after only a week she is so excited to go in and comes home happy every day, is already learning a ton more, and all her challenging behaviors are now gone and our happy girl is back.
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July 2023 by Courtney H.
I highly DO NOT recommend sending your child here, especially if they are too young to communicate.(Unless you want them to develop behavioral or mental health issues). I am a child behavioral therapist (unbeknownst to them) and was appalled at the things I witnessed at this school with my child during pick and drop off daily. I frequently witnessed teachers yelling at kids and grabbing them aggressively as means to maintain control. Many of them lacking the patience that is required when working with young children. I've seen kids walk out of the door multiple times without the teacher noticing til I came and notified them. I've seen kids being aggressive with one another and the teachers just standing there letting it happen while the child is scared and upset. Their documentation on their app is falsified as we forgot to check our child out some days and they'd continue to mark diaper changes, etc. The teachers clearly have little to no training with kids. While there were a couple teachers that we appreciated, most of the them don't stay very long. It's a constant revolving door of staff. When concerns were brought to staff we never received much care or resolution. My husband walked in to pick up our daughter one day and witnessed a staff member aggressively grabbing our 2 year olds arms while forcing her to pick up books and screaming at her as she cried. Little did they know my husband was at the door watching and let the woman know how unacceptable it was as she frantically apologized. We reached out to the director with minimal care or response or resolution from them. Our daughter would scream and cry at drop off every day seeming terrified and began having really bad tantrums and behaviors at home. Upon pick up our child would run to us crying of relief. We were concerned but the teachers would say she was "doing good" and not give much else. Now we have her a new daycare and after only a week she is so excited to go in and comes home happy every day, is already learning a ton more, and all her challenging behaviors are now gone and our happy girl is back
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June 2023 by YOULEWZ
We had our daughter here for several months, 95% of the time my daughter was screaming and upset when we left her there. We found her to be in unsanitary conditions (carrying a dead rodent and cloudy water that smelled like a fish tank), things would happen without telling us, we picked her up to find her screaming with the “teacher” to just be sitting there doing nothing, we told management and it happened again 2 days later. We now have her at treehouse and she is a new girl, she goes in with a smile, doesn’t cry when she tells me bye, I haven’t had a single bad drop off with her there. NOT ONE. Makes me wonder but I can’t think of that…. I do not recommend this place. Also, management has yet to respond to our email leaving, not even a sorry or trying to explain anything.
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May 2023 by Courtney B.
We were initially really excited about this place, enrolled our 1y old, and stayed for 4 months, this was our experience:The staff told us that they sanitize the toys regularly, but we didn't see much cleaning happening during our time there. There was once when I arrived for drop off that I saw for myself the floors had been cleaned, because all of the furniture was stacked up and moved. I picked her up one day (her last day because we immediately pulled her after this) her "water" cup was so cloudy you couldn't see through it and smelled like a fish tank.I know kids get sick at daycare, but not a single day went by that my daughter was not sick in some way while there. We went through rounds of antibiotics and doctors visits, nothing helped, because most of the kids in her class seemed to have a runny nose or horrible sounding cough and were just passing it around. Since starting her new daycare, she is no longer sick all the time, only occasionally. So it seems that her being sick was more due to the facility's lack of cleanliness and not her.Some of the teachers that work there are very caring, and I felt bad for them because they were clearly understaffed and they were trying their best, but seemed stressed out.Other staff do not seem to care at all that they are caring for peoples children. When I came in for pick up, I would after stand and watch the security cameras on the TV in the front entrance for a moment to check in. Twice I saw my child crying to the point of hyperventilating, and the staff that were supposed to be watching her class were sitting on the floor and staring off into space, and did not even seem to notice that she was upset. This was not her main teacher, who already left and the staff were covering for her. I brought this to the attention of the Director, who assured me that she would take care of it. A few days later, the same thing happened again. I asked if I could review security camera footage with the Director to see why my child was crying or for how long before I came in, but she said that that was not allowed. I checked their official policy, and she was right, it's not allowed for "safety reasons". WHY. Why is a parent not allowed to review footage of their own child?I didn't ask to receive a copy of it, I didn't ask to take pictures of it or record it. I just asked to see it. Not allowed. She said she would review the footage, and told me what happened. But I was not allowed to see for myself.One day I was leaving after dropping my daughter off and the Director stopped me and started laughing and asked if my daughters teachers told me the funny thing that happened other day. I replied with no, and she went on to tell me that A FEW DAYS AGO my daughter found a dead squirrel out in the playground and was carrying it around like a stuffed animal and that they really upset her when they took it away because it was so funny how she was treating it like a little baby.I am not even that upset that that happened, it was an accident.NO ONE TOLD ME! No one told me until a few days later that my child was in close contact with a dead wild animal while under their care. Thankfully, she didn't contract any illness or disease that that squirrel could've been carrying. I would much rather know that an accident happened, than feel like they're hiding stuff. Especially when they tell me that I can't look at security footage.I get that accidents happen, but you have to tell the parents what is going on with their own kid.After the water cup incident, we immediately pulled my child and I sent an email explaining why. I was hoping that the Director would take this incident and use it to better her facility, but she did not even bother to reply with a single "I'm sorry"It's been a week and a half and still no reply.
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April 2023 by JC tom
Ms. Amanda is incredible, my children adore her. Her commitment to caring for the children at New Horizon is superlative. ??
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January 2023 by Emily Finnsson
The Directors and teachers welcome children in with open hearts. They are very communicative and keep families updated on child's day. They work with you to resolve any issues and genuinely love your child.
