PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the wide selection of toys, treats, and specialty products, with many finding their preferred food brands here. The store provides convenient options such as online shopping with in-store pickup, often ready within minutes. Staff members are frequently described as friendly, helpful, knowledgeable, and patient, with many customers highlighting excellent service and positive interactions. Some locations offer additional services like dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The store is known for being clean, well-organized, and well-lit, making shopping a pleasant experience. Customers also note that the pet grooming services are highly rated, especially for dogs, and that staff go above and beyond to assist, creating a welcoming environment for both pets and owners. Overall, PetSmart is a reliable, friendly place to find pet supplies, care services, and support for pet owners.
Carrie, the cashier helped me navigate through the app to get savings on my next visit. Ivy loves her cat stand. My senior cat loves the Science Diet small kibble and wet food.
January 2026
Eagle Road PetsMart/Banfield is the best of all time! Dr. Vivar is so knowledgeable and caring for my dog who has very unique and obscure skin issues and overall medical needs. She is the best veterinarian with the most effective solutions I have ever seen over the 10 years of having my German Shepherd!
January 2026
Great selection of bird toys, online discounts and good customer service.
