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September 2023 by Mike Seidl
I went in for notary service today and, as normal, gave my license as identification.After they completed an internal form and having me sign it, I was told that I needed to give my thumb print as well.When I pointed out that I use notary services in different parts of the country, on a regular basis, and have never been asked or required to give a thumb print, I was told that it was store policy.This is over kill in my mind and experience.
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March 2023 by Miguel R
I’ve been there many times and I enjoy going there every time. I have had many notarizations done there and wouldn’t dare go anywhere else. I even got the owners autograph! Hahahaha
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January 2023 by JBs Mom
Once I discovered this place years ago, I’ve never gone anywhere else to ship items or to purchase supplies. The Customer Service is THE BEST and the Owners are amazing! I had to ship an antique cookie jar to my sister and I trusted them to do it. They went above and beyond to ensure it would arrive safely and it did. So happy!!
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November 2022 by Jen C.
I use this Postal Annex for all my shipping and copying needs. They are used to me sending documents by email with instructions and do a great job. They always let me know the different prices and costs of different types of delivery. Often, for just a little bit more, the package will arrive sooner, and it's worth the small difference. I appreciate knowing all my options.
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May 2022 by Na W
I open an P.O. Box then received a 10 dollars coupon via email from the owner of this place. I have 180 days available to use it because on the bottom of the coupon it says so. Then there’s an older lady working there told me that I couldn’t use the coupon because it’s expired. I got confused, because it’s only 120 days past so far. Besides that I like this place, a young lady working there has been helpful and very nice.
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April 2022 by 1E2H3L
I had two ping pong tables delivered and they were gracious enough to help me get them into my small vechile. Such great service! I will definitely recommend this business to everyone I know.
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February 2022 by Scott P.
We needed paperwork notarized, walked in and out in about 20 minutes. Fees were good and service was friendly. Would go back again.
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January 2022 by Gina F.
So disappointed! We had used this Postal Annex for quite a few years and our last interaction was absolutely terrible. We mailed several large packages worth a substantial amount. Many were damaged and lost during shipping. My husband purchased insurance which apparently does no good. Packages were shipped early spring of 2021 and we've yet to receive any reimbursement. I've emailed Kristy many times and am always told "I'll get a check sent to you" which we've never received. Very poor customer service and the worst is I've been lied to so many times. We always try to support the smaller businesses as we have one ourselves but we are done with this place!!
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January 2022 by Ruth Ann Eide
I use this store services frequently and most always very pleasant service. Today, however, the store was very busy, lines, phones etc. I just want to express how wonderful, polite, efficient Emily is with the customers. While i was in line, I observed her able to answer the phone by 2nd ring, wait on the front counter and still smile and take care with each customers business. She doesn't appear to get rattle dand treats each customer like we are friends yet remains professional. I truly appreciate her HIGH level of customer service. Thank you.
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January 2022 by Renée Watson
The best Postal Annex in the Treasure Valley with exceptional customer service. Kristi and team are welcoming and went out of their way to track me down when I lost my keys in their shop. Exemplary service!
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January 2022 by Joanie Benham
Very friendly attentive staff. Even at the end of the day great smiles and good attitudes. Definitely know the regulars and a small business that appreciates community support.
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January 2022 by Nikki Eytchison
One week cost me 34 dollars to mail out a box that was kind of heavy, came back the next week with 2 more packages they were light about the same size cost me 140.00 to mail them to Utah, on top of waiting in line for an hour, it was even through usps not overnight either.. kind of feel like I was overcharged don't think I'll be mailing out packages from them anymore. Gave 2 stars for customer service only.
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September 2021 by Mini N.
Cheerful and VERY helpful staff--very welcome in these tough times. Brought a huge box in and was ready to be rejected (contents didn't fill it) or cut and tape it myself...but the terrific gal behind the counter happily took it from me and said she'd do it. (Shout out to Workstation P0s2-2019!) Will definitely be back--plus they have so much more than postal/shipping supplies and services.
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July 2021 by julie wood
A young lady helped me there today with a return package. I didn’t get her name but she was kind and very helpful with this less than tech savy user! kudos to her!!!
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June 2021 by Gary Porritt
Helpful friendly, my go to place???