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July 2023 by Ricer Jake
Worst company to ever work for DONT WORK HERE FOR TRUSSES
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February 2023 by Patrick Green
Went there after i tried and failed in finding a common joist hanger at the big box store. Guys up front pointed us toward thier hanger aisle (they had a PILE of em)and then one of the guys in back came up and helped us find exactly what we needed. And we were paid and out in literally minutes. They also supplied our site with lumber and it was better than fair quality on the whole stack. I told em it would be my first stop next time. And if your building a birdhouse, or maybe even a speaker box, go to the orange place. But when your building big boy things, head over to these guys.
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August 2022 by K
Every time I come here it's like pulling teeth to get my materials in the yard after purchase. Ben helped me last time to get my order square and he radioed out to the guys. It was 3:50 pm an dead and no one even approached me in the designated loading zone out back. I was clearly in eyesight of a few different forklift drivers, management and whoever these guys were in the photo.I looked their way and waved my pickup sheet in the air to get their attention, a few of them looked at me then continued talking amongst themselves. Had to drive around the lot and happened to find a guy headed out to get something for his client and he and I ultimately went to the wood pile and loaded it ourselves.I used to manage the yard for BMC West in Idaho Falls and we felt like we did ok but never left anyone more than a moment to load. This place is a joke and I avoid it unless absolutely necessary. Get it together guys...
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August 2022 by Oliva Toral
Will most definitely use this company again wonderful customer service thanks to one of there employees I believe the employees name was David E and he was very helpful and answered all my questions he was super respectful five stars he was very kind and patient. Thank u David E
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April 2022 by Elizabet Meskenas
Being in the construction business for years Amber Thompson has been one of the most reliable persons I’ve worked with. I appreciate her good communication with me and always taking care of my orders.
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November 2021 by Chrystal May
Excellent place!! The workers are very friendly and knowledgeable. I seen a bunch of dedicated workers working the yard! Brandon was very helpful & polite.
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November 2021 by Jardiel Dominguez
Very helpful and knowledgeable staff, Tim Zimmer and Lisa palmer are always on top of it. Pleasure working with our meridian branch!
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October 2021 by Friedy Crossing And Friends
Very helpful, Haider is the man!
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May 2021 by Johnny Skinner
The customer service here is atrocious! I called today after being referred by a manufacturer and when I asked to speak with a salesperson she asked "who are you with" I responded myself and she hung up the phone? I called back and again was routed around twice, mind you I have the manufacturer's part number of the 2000sqft of product I need but for some reason this is beyond their skill level. Do Not waste your time here.
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April 2021 by Aaron Struble
I am a contract carrier and builders first source has all that you need to build your dream home highly qualified and professional work force.
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November 2020 by Levi Swayze
Super fast unload
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October 2020 by Darrell Helbert
Great unload
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March 2020 by Jay Quinlan
We recently had an issue with a window in our home that needed to be replaced. I researched through our builder which came back to Builders First choice (ProBuild) and made one phone call. I was transferred immediately to the window department and our situation was taken care by Cole. I have nothing but good things to say about Cole! He jumped in and took care of us to the very end getting our window replaced! He personally handled our install and followed up with texts. It is so rare this day in age to get this kind of support and help from a company!!! Thank you again Cole!
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February 2020 by Dwain Cluff
Ray is awesome! My wife, son and I can in with question on siding. He explained the differences, pros and cons of each and asked questions to help us decide. great place to shop and get information.
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December 2019 by Kelsey Bernier
Bought an Anderson sliding door here in August 2019 for 2600.00 and my general contractor, Bryant Beatty, attempted to install. The door was defective so we had waited for replacement. Upon replacement the door does not shut quietly at all and had Builders FirstSource come out multiple times to try and fix. Even my husband tried to fix. Now we have a door that will barely shut and its winter season. I called Anderson Doors and the only help they offered me was "go back to Builders FirstSource" and my hired contractor won't even return our calls/texts. So basically I am really disappointed and upset. Apparently nobody cares about craftsmanship anymore.
