“I am beyond thrilled with Neal‘s work! I took my Wedding set in to be upgraded. I wanted to change out a fake diamond for a real one and do a whole different look. I didn’t even know if it was possible. I actually got the idea from another grocery store jeweler, I won’t mention the name. But their service was so bad. I started to do research on line and actually found Diamonds By Appointment through ChatGPT! I learned from AI that Neal has the best local service and happiest customers. Not to mention fair prices! He did such excellent work on my wedding band, which included separating a soldered set, building a custom head for the new Diamond and choosing a diamond in my price range that I am in love with! I have the ring of my dreams and I love that I supported a local family doing my project. Neal is patient, friendly, accommodating in every way. You do not feel rushed or pressured with him. His goal is to create what you want so you leave happy. He also said I could return for cleaning and anytime that grocery store jeweler tells me my stones are loose, I will be bringing the set back to him to work on. Before and after photos which don’t do the fire and sparkle justice!!”
“I went into the store and was greeted right away when I had a hard time finding the right size of shoes that I needed. I had a couple associates that were more than willing to help me and they did it with a great smile and made sure that I had everything I needed before I left. What a great place to shop and fantastic customer service by all people that work here.”
“Jay and his staff are extremely knowledgeable and professional! I brought two rings back to the store to have them re-rhodium plated and the stones checked and reset. I picked up the rings and they were absolutely stunning! They do a great job and I would recommend them to anyone who wants quality jewelry”