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October 2023 by Gayla Reeves
Leah is always prompt, the minute you walk in the door ,you are immediately greeted with a friendly and sincere " hello how can I help you". She always does the best for you!! Great customer service ?
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September 2023 by Michael R Rodriguez
I started with this bank through my financial advisor for an auto loan for my car. After working with them I have used them for everything else now too. All their employees are friendly. There are has never been any large situations. And if something happened I always had someone to communicate with and quickly resolve.
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July 2023 by Makenzie McGann
West Mark is the best credit union in Idaho. Went you start your membership with them, you can always trust them with your money. Our family has never had a problem with their company. I personally love this company.
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June 2023 by Amber P.
This bank will steal from you! Be alerted on 2/27 I made a $1500 payment, I always do bigger payments than my minimum payment. At this time I was told you don't owe until OCTOBER. Now I am getting letters claiming my loan is delinquent. I will pay my what I "owe" tomorrow and switch banks..... do not use this bank. If you get a new car and they finance thru here get it switched ASAP
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March 2023 by Dine Smith
First time here, just moved from SE Idaho where I have dealt with a branch there for ~35 years. Erika helped me set up a new safe deposit Box and was super helpful. It may be a long drive from where I live, but Erika made it worth the travel. Glad to be dealing with this branch!
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March 2023 by Stacie Brock
I put 5 stars because this bank mainly Nakiya was amazing the last time I was in there I had questions about our reward credit card account super helpful told us we had one. The bank on ten mile said we didn’t. So Nakiya was very helpful and I appreciated her help and all the info to get my account going to getting my rewards. My husband and I came in and she was again very helpful! Then we got our other checking accounts opened up and going with Yamile, she was amazing as well! I appreciate both of them with our patient and help. As we are definitely going to be happy with doing our banking with this branch only.
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March 2023 by Ryan Hardy
I love going to this branch of Westmark! I always feel welcome and I am always greeted with a smile. Nakiya is always quick and efficient. I highly recommend banking here.
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March 2023 by Misty Evans
I deal with a lot of banks and credit Unions this one I feel like bait and switched there position on a car loan. Loan was approved but was baited with we can loan 100% on value and up to 7.99 interest rate then was told we usually require 25% down and that’s what we need and 12.5% interest rate because it is 5 plus prime. Jumped through a lot of paperwork to find out what they really expect. So frustrating.Loan Officer very rude. I rarely complain because I feel it never helps but just felt I should.
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March 2023 by Heidi Knighton
I love coming to the Silverstone Branch. I know most all the ladies by name and they know me. They give great, timely service. Recently Nakiya has helped me the most frequent. She is always cheerful and makes my day better.
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March 2023 by Cora Wayenberg
It was great! We were talking about interest rates going up and needing to find out what Westmark had for CD's. Out of the blue I receive a phone call from Kylee at the Meridian, Idaho branch wanting to share with me that the CD interest rates have gone up!So, a few days later in popped in to take a look. Kylee was so very helpful in sharing rates and even helping me to decide how much we should put into a CD! Thank you Kylee and Westmark! Happy to be members!
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January 2023 by Kristi Hardy
We love this Credit Union. We have used it for the last 14 years. Everyone knows our names and welcomes us when we arrive. I am able to do all the on-line banking I need. I use this credit union for my personal and business needs.
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January 2023 by Avis Embry
I have banked at the Eagle Road, Meridian branch for many years and have never had a bad experience. Nakiya helped me today and I enjoyed our chat as she is so friendly and helpful! I have ALWAYS had friendly interactions there!
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January 2023 by Laryssa Petersen
My family loves Westmark!Yamille has been there for our family business since day 1. It was always so nice to see a familiar face that we knew we could trust :)
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January 2023 by Jennafer Hofman
Each and every employee at Westmark Meridian is always extremely friendly and helpful! I have to give a shoutout to Leah. She always welcomes me with a smile and is timely with my requests.
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November 2022 by angel armstrong
Apparently they can just switch systems and start charging customers a $5 fee for each payment made out of nowhere after years of not having that. Never will use Westmark again. This change was supposed to help “modernize” them but does the exact opposite. No other modern bank/credit union charges you a fee to make a payment.
