“I've been to a couple Uhaul locations in the area. This location has by far been the friendliest, most helpful, and best customer service. At the other locations in the area, I felt like an annoyance. This location went above and beyond. Highly recommend!”
“The man running the business Gary is amazing. Very friendly, likes to tell jokes and have fun while you're talking with him. It's very hard these days to find someone who is as genuine as Gary.”
“When renting a trailer you should specifically state that all of the trailer wiring is a 4 pin so people know in advance that they'll need an adapter. I had to purchase a $15 adapter plug because there are no 7 pin trailer harnesses on trailers there. Or offer an adapter as a small fee or charge a $15 fee that is reimbursed when the adapter is returned with the trailer. It seems like a pretty lame tactic of nickel and diming people who don't always carry a trailer harness adapter with them at all times.”
“I can’t remember his name, but the gentleman there was super nice, very informative and helpful. He made the experience easy with less stress. But make sure you go in with a plan. It’s easier to estimate your travel rather than guessing. Map out your mileages so you don’t go over. It’s better to be under.”
“A huge Appreciation for Mike! Wow, great customer service and just a very pleasant employee and experience. He really helped alleviate our moving stress. Thanks, Mike--- Tony Yetter I will be a return customer,”
“Top Notch service on the phone and in personOutstanding customer service!!Great fast through service, had everything I needed right there in the store.Thanks for the AWESOME SERVICE at stressful times?”
10AM - 5:30PM
117 N Kings Rd, Nampa“My daughter's car blew up 5 hours away from home and I needed to rent a car hauler and bring them both home. I'd never rented a U-Haul before so I had a few questions and concerns. I didn't want to drive all the way up there and have something come up unexpectedly. So I ended up making multiple phone calls to ask about the process and requirements. They were really good about answering my questions and I felt confident enough to drive up the next morning. The next day everything went right according to plan and I was able to quickly pick up the trailer and head home. I likely won't be back in Nampa any time soon, but I'd use these guys again and I would use U-Haul again as well.”
“U-Haul is my go to for moving anything. Their trucks are up to date, their prices are reasonable and the staff in the boise office are understanding and very polite. They also have an app that let's you rent from them even when they are closed. That's a big plus!! Thanks U-Haul !!”
9:15AM - 5PM
515 N 21st Ave, Caldwell“In November 2022, after going to various places to look at the dump trailer and not finding anything that convinced us, I found a website and sent an email asking several questions and it didn't take more than half an hour for me to receive an email from Mrs. Lucy answering my questions. And then when we arrived at the place, Mrs. Lucy took very kind care of us, she showed us two trailers that had the same characteristics that I was looking for and we decided to buy one. Then we pay her, part with a debit card and the rest in cash. She gave us a purchase receipt and the documentation of the trailer. We have already used the trailer several times and it works very well. Personally, my wife and I are very pleased with the treatment we received and the honesty of Mrs. Lucy. Thank you Lucy”
“Jennifer was an amazing and sweet lady to talk to on the phone. They did not have the truck I was looking for but she helped guide me in the right direction to getting the one I needed.”
“My second "hauling" went perfect. People here are the kind that make you feel part of the family and were very professional. Now, my third is another long haul and they are again most helpful and easy to deal with. Nice people!”
7:30AM - 6PM
1227 Nampa-Caldwell Blvd, Nampa10AM - 4:30PM
4300 E Victory Rd, Nampa
“Javier is very easy to work with and will do whatever he can to help. We needed to rent a trailer to move our son to college. Javier took the stress out of the rental process and even helped us with an adapter for the trailer light hook-up. This is where we will rent trailers and trucks from now on.”