Auto Parts in Moscow, ID

“Module Master repaired my ABS/Traction Control module with an impressively quick turnaround time. Shipping to them took a bit longer than expected due to multiple snowstorms, but that was out of their control. What really stood out was their customer service—they took the time to call me personally to discuss shipping options and typical delivery times. That level of care and communication made a big difference and I would trust and use them again for any module repair in the future.”

“The nice guy I worked with, put my new battery in my old pickup and took the old one away! He cleaned the posts too! I couldn't lift that heavy battery that high! Very nice service indeed. Thank you Roy!”

“Just took my new car in to get an estimate. I popped a curb and scratched a wheel. I got an immediate estimate and was told that the car needed a new wheel because it had a groove in it. It's not available yet. He told me they couldn't get it yet and I'd have to go to the dealer. He could have lied and touched up a paint job and taken my money.
So honest. If I need work, I'm coming here.”

“My daughter’s truck sustained some collision damage, and coworkers I trust recommended University Collision of Moscow. My insurance subrogated with the at-fault parties insurance simplifying the payment process, all that remained was coordinating with Lisa for the estimate and repair timeline. This place is busy, which is typically a sign of quality work; I found that to be true. Patience was necessary as I stopped in one morning and found Lisa with a phone to each ear! She was great to work with as she provided a drop-off and pick-date that was spot on! The truck was repaired and ready exactly as promised!

I have some experience from some years ago in the automotive service and repair industry and know that it can be challenging to find a body shop that checks all three boxes; on-time, on-budget (estimate), and quality work. University hit all three. Bottom line, the work is of very high quality and looks great; Lisa handled the interactions with insurance so the process was hassle free; her team delivered on-time. I would absolutely recommend University Collision to anyone seeking a shop that they can trust; I know I’ll go back.”

“I stopped by O’Reilly’s on a recommendation because I needed someone to look at the corrosion on my battery. Tanner promptly helped me and told me what was wrong and offered to clean it for me! I was super pleased with the Customer Service that both Rylan gave me! They told me to come back in a couple of weeks as well just to double check, but they really calmed my nerves because I thought it was a really huge problem. They didn’t make me feel stupid because I don’t know anything about cars, and I am just really appreciative of their help! Even though they weren’t too busy, they did not shrug me off and try to just get me out the door. I really was thankful for that. I’m definitely doing most of my auto fixing shopping problems here. Thank you so much, guys!”

“I had an oil light come on to add oil 2 nights ago. My debit card was locked so I had to dig through my change to buy a quart of oil. I was unable to get the cap off, and no one at the gas station was available so I drove to Auto Zone in Moscow. When I pulled in, Kenneth was helping another young lady with her battery issue, after he finished with her I asked if he could help get my cap off. He took it off and poured the quart in then checked it. He said I would still need another quart,I told him I could not buy anymore, he said no problem I will buy it. Kenneth went in and brought some more and sent me on my way, this is not the first time anyone of those employees have come out to help me make a bad situation better.”