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February 2024 by Shirley Luckhart
Two years ago, Donna Parks wrote a review about her horrible passport photo experience at the Moscow FedEx on Blaine. I had EXACTLY the same experience in the past month in every detail. I went back to complain when my photos were rejected. The person who took the photos was indignant that I complained! I did get my $15 back, but do NOT use FedEx in Moscow for passport photos or passport services. Go to Staples for passport photos. They were AWESOME.
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December 2023 by jamalder7
Moscow fed ex people are great ! But Fed ex delivery is ABSOLUTELY THE WORST ON THE PLANET!!!!! THEY ARE ALWAYS AT LEAST 2-4 DAYS LATE NO MATTER WHEN !!!@ USE USPO OR UPS !!!!@
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September 2023 by Nathan
A dude helped my print some flyers on the self serve today, he was very chill and polite. Definitely give that guy a raise.
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August 2023 by Nathan Bluto
A dude helped my print some flyers on the self serve today, he was very chill and polite. Definitely give that guy a raise.
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July 2023 by wizard woof
The fabulous manager (sorry, didn't get his name) on Wednesday, 7/19/23 took our passport photos, printed and cut them. He was well-groomed, polite, very helpful, efficient and friendly. I'll to there for all my shipping, printing and shipping supply needs because it felt like a really good business to frequent.
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August 2022 by Donna Parks
This outfit has been poorly managed for as long as I've lived in Moscow. But right now it doesn't even rise to my lowest expectations. Passport services are absolutely abysmal.Had the manager take my photos for a passport renewal a couple of months ago. They were of very poor quality: overexposed with poor, uneven contrast. I asked her to take them again, and she did so only grudgingly, after telling me they were exactly the way they were supposed to be. The second set were almost as bad. So I sent them in, using an online partner of FedEx to 'expedite' my application.Silly me: a couple of months later the State Dept. sent me a letter stating that my photos did *not* meet the standards for the passport. So I've had to have them retaken (Walgreens) and get back in line for a passport during one of the worst times to get this done in the history of America! I'm absolutely furious.***If this FedEx store lacks competent, personable staff to do passport stuff - including the photos and knowing how the online rush passport service interfaces with their operation, they should TAKE DOWN the Passport Services sign and stick to making photocopies. There are real-world consequences of poor customer service - I need the passport asap for international business, and the extra delay has seriously affected people in our company who are actually GOOD at their jobs and EAGER to help.
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July 2022 by Melanie A
Horrible delivery service! The lazy delivery person leaves the boxes at the sidewalk where anyone walking by can steal them, regardless of the weather. I will NEVER willingly use Fedex here and will actively avoid ordering from companies that do.
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June 2022 by Kathleen W.
Friendly& fast! No reason to wait in line for ages at the post office when these guys are so close.
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April 2022 by Liz Rd
I did not go in, but was given their phone number when I search for fedex On Google. I called it 3 times between 10:30 AM and 11 AM on a Thursday and it just rang and rang no answer. I'm not sure if if it's going somewhere else Like a central location of some sort, but fedex should get it together.
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March 2022 by Christopher Taylor
It's not that they can't ship your product on time and even provide some basic supplies and services. It's just that they have to compete with the UPS Store in town and that's a pretty tall order these days.
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December 2021 by T P.
Came in to get a sign made for the football game. Very helpful staff. Very quick service. Thank you!
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November 2021 by Josh Salmon
I sat outside this FedEx for like 25 minutes one time. I didn’t need to ship anything, but it was a pleasant experience! Would highly recommend. ??
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October 2021 by Donna Holmes
This outfit has been poorly managed for as long as I've lived in Moscow. But right now it doesn't even rise to my lowest expectations. Passport services are absolutely abysmal.Had the manager take my photos for a passport renewal a couple of months ago. They were of very poor quality: overexposed with poor, uneven contrast. I asked her to take them again, and she did so only grudgingly, after telling me they were exactly the way they were supposed to be. The second set were almost as bad. So I sent them in, using an online partner of FedEx to 'expedite' my application.Silly me: a couple of months later the State Dept. sent me a letter stating that my photos did *not* meet the standards for the passport. So I've had to have them retaken (Walgreens) and get back in line for a passport during one of the worst times to get this done in the history of America! I'm absolutely furious.***If this FedEx store lacks competent, personable staff to do passport stuff - including the photos and knowing how the online rush passport service interfaces with their operation, they should TAKE DOWN the Passport Services sign and stick to making photocopies. There are real-world consequences of poor customer service - I need the passport asap for international business, and the extra delay has seriously affected people in our company who are actually GOOD at their jobs and EAGER to help.
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September 2021 by Gordon Fitzwater
This store only takes pics for passport and nothing else, will not mail and won't even offer to help with paperwork. A far cry from all the passport things they say they do. Very disappointed.
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December 2020 by Metria Jansen
For who ever delivers on Blaine st, I’ve had multiple fragile packages thrown against my door, my latest one was so bad I could hear the package bang against my door from across the apartment, and no it wasn’t a knock. be respectful of people’s packages, especially if they say fragile on them
