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March 2024 by Carlene McPolin
I had my hair cut here before by a super nice lady. Both stars go to her! She did a great job, so thought I’d come back for a trim. Waited an hour on the waitlist, finally got called to come in and they said I’d been timed out? The employee at the front asked if I wanted to be put BACK on the waitlist, which was still over an hour, running the risk of being “timed out” again? Ehh. I’ll figure something else out. It’s just a haircut.
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February 2024 by Brooke Gerlach
Great clips is great! Just make sure you check in online plenty early. Kind and considerate!
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January 2024 by Lorena Lynch
Walked in and place was empty and was told we had to wait 1 1/2 hours to get in.
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November 2023 by Kristi Barnes
Was do happy to have such a great stylus as Amber! who understood what I wanted and needed and was able to do it. I’m very happy. I’m sure I’ll see her again in another six weeks. .Service: Haircut
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October 2023 by Ducci
I've had nothing but great experiences at this Great Clips! The stylist's here are very friendly, professional and great at what they do. Especially Brandi, she's so friendly & energetic and makes sure I'm always taken care of and you can tell she loves what she does
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October 2023 by Gwen Hunt Palmer
This location in Palouse Mall is always busy, so it's best to check in online. They have also changed their hours recently. Keep in mind they are now closed on Wednesdays and Thursdays.This store is always very clean and very organized. Everyone is also very helpful and experienced.
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September 2023 by Sherman8r (Sherman8r)
It’s a shame I can’t rate it lower. I waited for over 2 hours after getting signed in, they told me at that time that they would text me when it was about 15 minutes out. I show up 2 hours and 30 minutes later only for them to say “oh we don’t message you, if you’re not here you get booted”. The lady who relayed this was completely rude and unprofessional, if I was able to personally rate her, I would give her a -10/10, worst person ever. Here I am now with a wasted day and uncut hair. NEVER go hereService: Haircut
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September 2023 by John Whitaker
If 0 Stars was a choice, I would pick it. I was a first time customer, the employees were stuck up and rude and did a horrible job cutting my daughters hair! Now, I have to pay more money somewhere else to get her hair fixed!!
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September 2023 by Graham Flatt
Really cool that when you need to get your daughter a haircut that they do not send you a notification if the wait is less than 30 minutes. So you miss it, kinda a significant infrastructure problem, with no attempt at customer service.
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September 2023 by bobbi ross
Brandi is an EXCELLENT hairdresser!! I'll come in with a haircut idea(always changing my style)& she has me walking out with the new cut(Moscow Great Clips) Highly recommend this Salon as it's always clean & staff is courteous
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September 2023 by MeSoSoup
I had gone in at 3 and the wait time was two hours, I opted in for texts that said they would text me 15 minutes before my appointment, I didn’t receive a text and called to see what my wait time was. The lady on the phone was incredibly rude and told me that if I’m not there I get booted and didn’t seem to understand that I was supposed to get texts. Very very very disappointed with this as I was needing my haircut for tomorrow. Awful service.
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July 2023 by John York
Penny gave the best haircut in a different skill set that achieved probably the perfect result for my head shape. Thank you Penny
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May 2023 by Yingwei Xu
If possible I will give zero.I scheduled on 12:17pm and it told me the waiting time is 37mins. After I arrived at the appointed time, I was told to wait another 20mins. 20mins later, I was told to wait another 25mins. And the three customers ahead me are keep unserved during this extra 40 mins.Very terrible and time-wasting first experience.Terrible shop!
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April 2023 by Fish with Legs
I called and they said a 24 min wait time. I showed up a 24 min wait time was shown on the screen. Right as I walk in a middle aged blind woman who told me 24min left so logically you should of known it wasn’t 24 min. And now I’m late to my dinner and am not coming back, just think for more then 2 sec when answering a question.Service: Haircut
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March 2023 by Liz aka Mom boyd
We absolutely love getting our boys hair cuts here!! We’ve been bringing them for years! Thank you for good service and good prices we can count on!
