-
February 2024 by Christine Triffet
I went in for an oil change and found out I needed a new battery and a radiator flush as well. The customer service was fast and efficient which was actually surprising and delightful. And sure enough my battery went dead a couple of days later I called them back and spoke to Eric and he referred to his manager Canan who suggested 3 different shops in the area and even offered to install the battery if no one else would but thankfully I was able to call Autozone who did it all from phone to installation in the back of my apartment in less than an hour!!!! Thanks guys! The whole town is a network of referrals which is just awesome! ?
-
January 2024 by K W
Friendly staff, well informed management. Helped me solve my problem in under 30 minutes after being a walk in.
-
January 2024 by Linda Westby
About 2 weeks ago I came into the store needing an oil change that was way overdue. I also needed a few other things, also long overdue that I just could not afford at the time. I’ve had a difficult start to the new year and was in tears wondering how I was going to afford to keep my 5 year old Subaru maintained as I desperately need it for my work.Johnny was so very understanding and knew immediately what needed to be done. Johnny spoke with his coworkers and explained my predicament. They came together and resolved the situation with a plan that I could afford.I was treated with kindness, respect and compassion from these gentlemen that work so hard to do their job. Needless to say, I was so very happy and RELIEVED when I left the shop. Thank you so, so very much guys!!! You are my angels. I will always come back to this Jiffy lube for the maintenance on my car.I will recommend them highly to everyone needing maintenance on their vehicle. And I owe you guys dinner! I haven’t forgotten!Thank you Johnny and crew so very much! ?? ???
-
January 2024 by Erin Diehl Diehl
There was an issue with a broken water line in the morning and initially they were closed. One employee Kaynan went above and beyond texting me when they opened back up. Service was quick and efficient.
-
January 2024 by Jada Ponce
I would not come here for an oil change. I was charged $111 for my car. I asked the associate why it was so high and he said you could have gotten a cheaper version. However I was not told that I had any options I was only told one price. You are better off going somewhere else more affordable. Sorry but I don't think I will be back. I google the average price for my car and it said $43 - 80.
-
December 2023 by Joe frank
Damaged my car, don't risk taking a vehicle here.
-
December 2023 by Bruce Lovell
A recommendation was made to replace my brakes because the pads were completely gone. They were new. It was a blatant lie. It makes me wonder if the transmission service was even performed.
-
November 2023 by Rodrigo Juarez
3 stars. Overpriced. Great customer service and great work but as far as the oil changes go, the charge is overpriced. I got charged $120 at Jiffy Lube but I got the same work done at Tires West Pro in January 2023 and June 2023 and the charges usually don't exceed $60 (see 1 of my receipts for proof). Totally my fault at the end of the day but I was in a rush. Next time I'll just shop around other locations or do it myself. If you're looking to stretch your money, I guess look around for prices or just set some time aside to do it yourself.Service: Oil change
-
October 2023 by Audrey S.
They took great care of me and my vehicle and we're pretty quick too I highly recommend them and will be returning to them with all my families vehicles Thanks guys keep up the good work
-
October 2023 by Kayla Hatfield
I have a 4runner which has a straw like coolant resivouir cap, this jiffy lube failed to put the straw cap back in after filling my coolant which i didn’t find out about until my car started smelling. Once i opened the hood, there was the cap sitting right next to the resivouir with my coolant completely empty.Also they offer windshield wiper fluid, but they like to just add water.Highly do not recommend this place.
-
September 2023 by Saige Butterfield
I came in for an oil change with completely worn down rear brakes (unknown to me). I am extremely impressed with how the staff informed me and gave me my options. They were patient in answering my questions and working on my car, and they took the time to ensure I would be back on the road safely the same day. They even stayed over a half an hour late to complete my services because my rotors were so messed up. I usually change up where I go for oil changes, but I'll definitely be going back after this experience.
-
September 2023 by wrello
Fantastic experience. Directed me right into their "stall" and has be sit in a comfortable waiting area with a TV, water, and bathroom while they changed the oil in about 10 minutes and had me pay after. The car had the door open ready for me to drive away. 5/5 Thank you.Services: Tires
-
September 2023 by Rhonda Brooks
They provide great service. They completed an oil change on a car I had just bought. A couple weeks later when the check engine light came on, they checked that for free! I'll be going back?
-
August 2023 by AR
I was here on the 8th for an oil change. The employee checking my tires unexpectedly discovered the valve stem on one of my tires was broken, causing it to fully deflate within a minute.The employee and supervisor not only went past closing to complete my oil change, but also got my tire stable enough to get me to Les Schwab. The supervisor offered to follow me there to ensure I arrived safely.I really appreciate how the employees went above and beyond during a stressful episode when they didn't have to. Jiffy Lube can be pricey, but the customer service I got here was worth it.
-
August 2023 by Danny Anderson
The yelp reviews are dog water. This Jiffy lube is as trustworthy as your small town honest working neighbor. Which is what they are. I appreciate the friendly service and the accommodation to get an oil change before driving 14 hours to Denver. Thanks guys.Service: Oil change
