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November 2023 by Larry Elliott
Recently needed an alternator replaced. Palouse Country Auto Care was very responsive when other places were not so much. They installed a quality alternator and I thanked them for changing the belt that drives the alternator too, since that may have contributed to the failure of the replaced alternator. Cost was reasonable and communication and keeping their word were greatly appreciated!
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October 2023 by James Keller
Stopped by and asked them to listen to a sound coming from my engine. No promise of future business or anything, the gentleman came out and listened and had a short conversation with me, helped alleviate some anxiety. Very helpful. Will go here if I need any services in the future.
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August 2023 by A L C.
Worked my college kiddo in fast & got his older Subaru squared away. He was on the road in. O time at a very reasonable price.
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June 2023 by Robbynn Blacketer
Despite being a big pain in the butt, they were super patient and understanding with me. Best experience I've had with a body shop, and they are genuine people who don't try to steal your money! 10/10 recommend
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June 2023 by peng song
Overprice, Be careful with this car repair, if they can't fix your car, they will tell you that the car engine is broken, and tell you that they have checked it, but they still will charge you. They did not give my car any repair and charged me 96$, I don't know if these give high ratings to his neighbors and relatives.
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May 2023 by Eli Ellison
Best car repair place. Even higher with Cash being there.
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April 2023 by Snoway Customs
I've heard nothing but good stories about people's experience at Palouse Country Auto Care!
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December 2022 by Jessica Clifford
I used Palouse for an oil change based on a reference from a friend. I had such a good experience that I chose to go back for some more car maintenance and am so happy with the service and price. Highly recommend Chad and his awesome staff!Service: General repairs & maintenance
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November 2022 by Ethan Dale
I took my car here after a chain mechanic's work failed on my car. Chad was able to quickly ascertain the issue, explain to me what went wrong, and fixed it, all for a fair price. They also recommended a timing belt replacement, as there was no sticker on the bottom of the engine showing that it had been done, something no other mechanic had caught in the years I've had this car. And that was the only recommendation too. No big list of fear mongering repairs that "need" to happen for thousands of dollars.Straight, honest, to the point, and good at fixing cars. This is everything I need in a mechanic. Thanks Chad, looking forward to coming here again.Services: General repairs & maintenance
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November 2022 by Justin Mathias
Excellent experience here. Brought my vehicle in for an oil change and brake service. Honest folks and a fair price. Will be back without question!
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November 2021 by Cheyenne Smith
They stand behind their work and explain everything in detail. They went the extra mile to make sure my car was taken care of. Old fashioned customer service is rare these days and I very much appreciate it. Thank you, Chad!Services: General repairs & maintenance
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September 2021 by Brittany Wecker
Highly recommend this business, especially if you are a young woman living in Moscow. They don't ever assume you're ignorant and try to take advantage of that, like some shops do. Chad is very honest, straightforward, and does a great job explaining things. I had to move away, but I wish I could've brought them with me.Services: Oil change
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May 2021 by Kelly Baird
Quick and total completion of the diagnostic repair of all my engine repaired my engine. I don't really know much about engines, so Palouse County Auto Care took time making sure I understood explanation of everything that needed to be done before and after .I completely recommend Palouse County Auto Care for all your auto needs .
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March 2021 by Giselle Hillyer
The office staff did not wear a mask during our indoor conversation, so they will not get my business. This is thoughtless and unprofessional during a pandemic.
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February 2021 by Traci Ery
The absolute best around for service and price! Chad never quotes or does work on your vehicle that is not needed and he is extremely trustworthy. My husband was a mechanic at his Dad’s Auto Shop for several years and knows Chad is the very best. Chad and Sidra are hardworking, honest and we are lucky to have a business like theirs in our area.Darin and TraciMoscow, ID
