U-Haul Storage of Moscow offers a wide range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers consistently praise the cleanliness and organization of the store. The staff is noted for their exceptional customer service, with particular recognition for employees like William Z, Quay, and Spencer, who are described as attentive, professional, and friendly. Customers have reported positive experiences with truck rentals, highlighting the vehicles' great condition and ease of use. Many appreciate the staff's willingness to help and answer questions, ensuring a smooth and enjoyable moving experience. Overall, U-Haul Storage of Moscow is recognized for its reliable services and outstanding team.
Store was very clean and well organized. I received superior customer service both at check-out and check-in. The truck I rented was very nice and was a pleasure to drive. Good Job, U-Haul!
December 2023
The truck was new and in great condition, the GM was profession, kind, and friendly, and the whole experience was wonderful.
September 2023
There always understaffed in the Moscow Pullman area, and some pretty bad attitudes probably cause of the lack of staffing. It’s literally move in week and they have one person up front and my hold call is 45+ minutes, call dropped so I came in not sure it was quicker.
