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May 2023 by Tammy H.
I went in to mail a small package today. The girl at the counter insisted she remove my label, and said that all labels have to be on the same side. There was a long line out the door, and she proceeded to carefully/slowly remove my label. Then she put them all on to see how they fit- then took them all back off, and back on again, and taped them back on. She did all of this at a snail's pace, holding up the line. I do this all the time at other post offices, and they just put the labels on wherever they fit. I've also had them refuse to mail a large book envelope as a package, and insist I put a wadded up piece of paper in it to make it fatter in order to mail it first class. So, I can't get tracking, since they won't ship as a package. They are WAY too over the top picky there. I use the post office in Pullman when all possible. They're very fast and easy to deal with.
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April 2023 by Erika Butler
As of 2023 there is no post office that exists at this location, it’s at 220 E 5th St. But the Vandal store is really nice!
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February 2023 by jeremy miller
Automated America at its finest no one here will help you over the phone. Called 3 times tried literally every single option just to be met with a dial tone at the end... useless
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January 2023 by Abysmal Blossom
These people retain your mail and feel that it is acceptable to allow a disabled individual walk to the post office when there's perfect access on my street. They also made a comment about my service animal saying that no pets are allowed. I'm in the process of pressing charges and charging for my personal time. I haven't even been getting any pink slips and have made multiple complaints to them about this and they just make excuses.
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January 2023 by Bryce Demers
Google has the USPS location in town and at the university confused as the same thing.The location in town is at 220 E 5th St, Moscow, ID 83843They open at 8am each day
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October 2022 by christie hansmeier
I had scheduled an appointment for getting my first passport. The ladies working there were so pleasant, helpful, quick and just overall kind.
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August 2022 by Keegan F.
went in to check on a package. while next in line, an employee said she would be able to help whoever was next, so we went up to start asking her questions. she was extremely rude and condescending towards us, cutting us off before we could even finish our first question, trying to explain very simple things that literally anyone going into the post office would know. would be nice to get the same respect from people that is shown to them, but i guess some people need to take out their insecurities on others. got absolutely no help whatsoever on the whereabouts of our package either.
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May 2022 by daisy blowers
You can tell staff hate their lives here due to their own poor life choices with their snarky, rude, and unhelpful attitudes.
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February 2022 by Kim Smith-Savoie
This post office is a joke! No wonder people hate going in here. They are slower than turtles in reverse! They are dismissive and treat the customers like we are interfering with their day. I will never go back in there and will drive to pullman before going in there again...Moscow Posr Office is a Joke!
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January 2022 by Mary Jo Hamilton
We are so lucky to have the people staffing our post office! They are always pleasant and helpful, take the time to answer my questions. They have saved me money many times by suggesting a less expensive way to mail a package. During this COVID experience, they are friendly even when a customer is rude or crabby - very professional. My thanks to you all.
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January 2022 by Sam Finnell
Edit: I'm not sure if the person is the same as all the other reviews are talking about, but on my most recent visit I got someone else and they were much nicer! Original: I came in a bit ago after noticing this place was still open trying to mail a small box to ship. I was told I couldn't "use their tape" so I had to go all the way home to tape it and bring it back. When I brought it back the person working the counter was still incredibly snide and thought continuing to mention the tape to me would get a reaction out of me or something. Not sure, but either way if you don't feel like being degraded over a piece of tape perhaps try the UPS store on Pullman road.
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January 2022 by VICKIE CLOSE
The lead lady has a great attitude. She does a good job always thanks me for coming in. Which in this business is no less then a maricle.
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November 2021 by Kevin Unknown
The lady was hella rude. So unnecessary.
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November 2021 by Juliamo De
If I could give this place zero stars I would. The lady who was “helping me” had the worst attitude I’ve ever received from someone working in customer service. I went in to get a package that couldn’t be redelivered (for reasons nobody told me) and she told me it wasn’t at this facility, that it was at another one. When I said I had already called that location said they didn’t have it but their automated phone said the location I drove to did have it, she said and I quote “I can’t make packages appear out of thin air”. Do not recommend this place to anyone.
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December 2020 by Mary Bosch Read
I have always received excellent customer service at the Moscow Idaho post office. Knowledgeable, friendly, and efficient!
