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December 2021 by Mark Rauch
We've really enjoyed being customers here. Zion's Bank "pays for 'A's!" And our children have been generously rewarded for their hard work at school. They also handled our estate refinancing with cheerful patience and desired results.
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May 2021 by Francisco Vazquez
Poor online platforms very buggy. Call centers put you on hold for hours.
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April 2021 by Seth Dixon
This bank is truly community-focused and ready to serve its customers. Even their call center is knowledgeable and competent! My family and I have been banking here for decades.
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August 2019 by Virginia young
Worst bank I’ve ever had to deal with. Horrible customer service, especially when your card is stolen. I tried to contact this branch multiple times but had to be transferred to the customer service line because no one would answer. When they finally did answer, they were unhelpful and unsympathetic. I found out Zions does not offer a provisional credit until 10 days after your dispute, so even if the fraudulent charge was large, you will not get any money back for 10 days. Many other banks will refund immediately while they do their investigation. The customer service line is even worse to deal with and hangs up on you while transferring you. I’d rather bank with anyone else and will be leaving as soon as I get my money back. Avoid at all costs.
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October 2016 by Brenda Hiatt
I wouldn't even give them 1 star! The branch manager Alex Is a bold face liar! He lied to my face over the smallest and simplest things that a bank employee should know and he denied knowing the basics! How on earth did he become a branch manager and not stay cleaning toilets because everything that comes out of his mouth is BS. He has thrown his customer under the bus! How i know this is because he made a mistake and instead of tsking blame, he lied about his customer about talking with him when that was not true. When he gets caught in a lie, he scrambles. If he is going to lie about petty things.... what do you think he will do about bigger things? Ya not one who you would want to do buisiness with. The ONLY way i would ever do buisness with Zion is if they Fire the crook they hired to run it! ALEX!
