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December 2023 by Cody Williams
After being jerked around half a day by corporate for an issue on their end I called the local branch. I was told the banker would call me back. They never did.I do not feel appreciated as a customer and will be taking my banking needs elsewhere.
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August 2023 by Jeffery Dills
So honored to have chase as my bank they help me out every month and we got a plan for me cause they helped me just gotta go by plan and succeed great to have money put back for retirement
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December 2022 by Tawnya Stewart
After getting frustrated with the call center, I called and spoke with Chris at the Mountain Home Branch. He was so helpful, friendly and knowledgeable in their products!!! Thank you Chris! You went above and beyond!! Happy New Year!
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January 2022 by Tawnya Jewell
After getting frustrated with the call center, I called and spoke with Chris at the Mountain Home Branch. He was so helpful, friendly and knowledgeable in their products!!! Thank you Chris! You went above and beyond!! Happy New Year!
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August 2021 by Naomie Greenfield
Chris montano was so helpful stayed a few minutes late to help me! He is the best!
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October 2020 by Michael Harris
Guy behind the counter was unhelpful and very short with us. Will not be using the branch again and have been a Chase customer for over a decade.
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August 2020 by Amanda Land
Awful service. Rude staff, and ridiculous policies. Regret ever starting a bank account at this place. Don't go here.
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August 2019 by Josiah McCarthy
Helpful when I called with a question and actually answered their phone.
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November 2018 by Adele Gartenbaum
Unhelpful and a waste of my time. I made an appointment to be seen, was spoken to 30 minutes later and sent away 30 seconds later.
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November 2016 by Glass Goddess
This has been our bank for over 12 years & honestly considering changing banks. The last 8 times we have been here to make deposits we've waited 40 mins in the drive thru or more. It's absurd! They used to greet us like they knew who we were, but now very impersonal. I'm not sure what happened to this branch, but it has steadly deteriorated.
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September 2015 by Brianna Johnson
Always a treat to visit my local Chase branch. Own a business account through Chase and they are always very helpful. I get smiles from everyone when I walk in and they immediately jump to help me with whatever I need!
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July 2007 by A Google User
Very few smiles, setting up account was a slow process. There were usually lines, but there was always workers seeming to just stand around and talk or watch the one teller who was working. Also tellers inside insisted that i fill out my own deposit slips, so that they did not have to do anything but plug it into the computer. I only had it for less than 3 months but i closed that account already, thank goodness that's over.
