Cricket Wireless Authorized Retailer is a friendly and helpful store that offers great customer service and good prices. Customers often come in with problems, such as phone battery issues or needing a new phone, and find staff members like Terrence and Esgar very knowledgeable and eager to help. The new manager is also praised for being helpful and providing excellent service. Christina, a staff member, is especially appreciated for her friendly attitude and ability to explain plans and options clearly, helping customers find phones and plans that fit their needs and budgets. The store may be small and could benefit from more displays, but the staff's willingness to assist and their friendly attitude make up for it. Customers feel valued and leave with positive experiences, whether solving technical issues or choosing new phones and plans. Overall, the store is known for its knowledgeable staff, good prices, and friendly service, making it a reliable choice for those needing phone help or plans.
Had to come in a lot this year due to having problems with my phone. Terrence is a great sales rep and very friendly, definitely knows his stuff. 10/10 would recommend, best prices in town.
October 2025
The new manager at this store is awesome and always so helpful! Very informative and has excellent customer service!! Could not recommend her enough!
June 2025
Great service, Claudia was an excellent representative and took great care of us!
