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July 2023 by Veronica Hoyos-Leonard
I rated two stars because Shell sells you a car wash for cheaper gas, but I have been standing in line for 20 minutes on a 102F got a day, and their washing machine takes forever. Not a single shade spot around the car wash. The price per gallon is $3.73, and $8 for the car wash waiting. Not worth the time. Five cars behind me were waiting.July 29, 2023, I changed the rating to one star because the Shell Gas Station refused to credit me &8 I paid for the car wash. It is 11 AM, and there are five cars ahead of me.aVOID FRUSTATIONS don't use the car wash at this location. Shell employees don't know good customer service.
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January 2023 by Space Ghost
Free coffee for Military members in uniform (bring your coffee cup). Most purchases come with a free banana and the staff has always been really great.
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August 2022 by Michael B.
I have been using the Car Wash since the car wash was opened and now all of a sudden I am told that my van is too long. There is no signage about the length of the vehicles I have seen pickup trucks longer than my van go through there. There hasn't been an issue with the way it washes. I was told that the length of my van messes up the calibration and messes up the wash for the next vehicle. These car washes have sensors that detect when to start and stop and how long to go. My van shouldn't mess a calibration setting up, in all my years as an electronics technician it seems to me that there is something wrong with the car wash system itself if it cannot self calibrate to the vehicles being washed. ALL other car washes have no problems. I will no longer use Jacksons for ANYTHING!!! Very disappointing.
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November 2021 by Holly Bagshaw
The graveyard employee is the best!!!!
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September 2020 by Michael Lujan
Car wash takes absolutely forever waited 40 minutes for four cars ahead of me to go through wash in 105 degree Temps not fun. Also as a lottery ticket dealer they are required to redeem winning tickets but they refuse to which goes against lottery regulations. ($80 winning ticket) i do.like the fact they have non ethanol gas.
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March 2020 by Fred “Chief” Anane
Worst customer service ever!!! Called to get price for gas because their website is showing a lower price than what the this location has posted. Manager tell’s me to drive around like she does and wouldn’t give the price over the phone. What a customer service.
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April 2019 by Fred Anane
Worst customer service ever!!! Called to get price for gas because their website is showing a lower price than what the this location has posted. Manager tell's me to drive around like she does and wouldn't give the price over the phone. What a customer service.
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August 2018 by Asian Wanderer
well that sucks.. I turned in my winning ticket of 8 bucks, and a 5 dollar scratch ticket for 5 bucks, I was suppose to get 5 dollars and change after buying a slushy and snack and another 3 dollar ticket.. only got 1 buck back... so I stared at her.. waited for the rest of my change.. waited for her to be honest.. .and she ignored me and went about her business... guess I won't be going back there for tickets anymore. and yes, I always play the same ticket WITH multiplier... sigh