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February 2024 by Amber Thomas
You guys are always so helpful. One of my favorite places to shop. Id rather buy from the crew through VIP for all my Used games rather than than going to GameStop.
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February 2024 by Matto 5000
Great store. Amazing selection. The lady up front was extremly informative and kind. Knowledgeable. Went above and beyond to help me. I left a very happy customer. Will be returning there for all my gaming needs. Can't ask for more then that. Thank you so much for the experience.
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January 2024 by Fifty-3
The store is clean but the employees are really bossy. Like over the top, ridiculous bossy. This place has the same vibe as the soup guy from seinfeld. Prices aren't too bad, though, just a hair over market value.This doesn't really matter that much, but they have peppa pig on loop on TV. I've been in 3 times and it's been on every time.
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January 2024 by Bob White
I get you need to make money but when I trade in highly desirable GameCube and N64 games and am not even offered half I have a problem. And they will lie directly to your face and act like you don't know your own merchandise. Took in an item that was a recent system. GameStop was offering 16. or 18 and some change with a pro membership. They offered me 15 and said they were doing 20% more than gamestop. Now that would be okay if I wasn't lied directly to and they like to act like they're doing you a favor they are not. I've been shopping with Bill since 2011 and he has never done me any favors. offers me as little as possible and they virtue signal constantly trying to act like they help people out and they don't. I would never recommend trading in at VIP game store you're better off on marketplace or heck. First national in Boise will give you no less then half in cash on desirable retro merch.
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October 2023 by Colleen Hannigan
Great store. Very helpful and friendly employees.
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September 2023 by Lucy Garcia
First time coming into this place I got yelled at for having a drink in my hand. I had no idea they didn’t allow them in store. Cashier could have been nice and actually came up to me and tell me. She instead chose to yell from the back of the store in front of my family. I chose to leave rather than buy anything. Worst customer service ever. More likely will not come back here again. First impressions are everything and this place got the worst of it.
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July 2023 by Carson Sayer
I've been here multiple times since VIP took GameStop's place, and each time Misty and another gentleman (didn't quite catch his name) have been nothing but helpful, kind, and full of recommendations. First time I went in looking for a copy of Splatoon 3 when it released. Walmart had sold out so I turned here and was quickly and efficiently helped. The second time around, I was pre-ordering Tears of the Kingdom. Each time I returned to keep paying off the preorder, the staff rememberepre-order, and processed the transactions swiftly, never failing to smile. Quick interjection here to say that they willingly stayed up well past closing time for Tears of the Kingdom's late night release! Most recently, I was searching for Funko Pops as a birthday gift for a friend, and Misty helped me out with picking the perfect ones for him. I can't say enough good things about this place. Definitely check them out!
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May 2023 by Michael Newell
Staff is super great here. They remember me and always let me know when something I'm interested in is there. Kept the same staff as when the store was Gamestop but they seem much happier now.
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May 2023 by Justin Reynolds
They are always knowledgeable and friendly not afraid to help you step out and find a new genre to play and in the words of tiny Tina have killer badonks
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April 2023 by Chance Ogle
Just went in today after hearing good things about the VIPG's from a nice officer last month. What I gained from this visit is that the customer service is splendid (they called me the day a game I wanted came in) and also polite. The prices are better than Wal-Mart & the GameStop that was there originally. They do pre-orders too. Hopefully VIPG gets the funds & backing to do memberships & regular deals associated with it, otherwise it would be 6-stars for me. I will shop here for all my games, electronics and accessories from now on.
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February 2023 by Steve Griffin
Great store wonderful staff lots of cool stuff! Definitely worth seeing come check em' out!
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February 2023 by Bill Salaam
I LOVE this store. Great, kind and helpful staff who go out of their way to provide excellent service. They found a game that wasn’t in stock at this location and had it there for me within a week!Vast selection of games, consoles and assorted media— *always* an impressive inventoryAgain, the staff and selection make VIP the best digital media store in mountain home for sure. Thanks guys!
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February 2023 by Jason Haynes
Misty helped me find the perfect slew of games to save my son from boredom while he recovers from surgery in SLC. Give her a raise or something. Won't shop anywhere else for my nerd needs! Lol
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February 2023 by Rusty Shackleford
Fair pricing, lots of variety new and old. Got asked by the person behind the counter if my military uniform was a costume.
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February 2023 by Isaac Ontiveros
Lots of retro up to NextGen games, consoles & handhelds. Reasonable pricing, great location, quality products and services. The gal working there when I visited was very friendly, knowledgeable, and helpful making my experience meaningful and memorable.
