-
January 2024 by renee Martin
The pharmacy staff works well together
-
March 2023 by Lisa Burkhardt
This use to be a good pharmacy. Not sure what is going on now. We have prescriptions that are on auto refill, and they can never seem to get them in on time. Have ran out of the prescription and had to wait 2 weeks for them to refill. Just today, doctor faxed in a prescription for my daughter at 9:15am as of 3:30pm the pharmacy is saying they never received it. Looks like we will be switching pharmacy's right away.
-
March 2023 by DeVon Martinez
0 stars! Worst pharmacy ever. They say pain meds will be ready in 45 minutes. Call 2 hours later, not filled, give us an hour! And the CS is awful, other than the actual pharmacist.
-
November 2022 by Justin Newell
It feels strange reviewing a pharmacy but after years of using this location, I've had it. This location rarely answers the phone, and always makes you wait. Today, my doctor sent over a prescription for a nasal spray. Three hours later, I showed up to the pharmacy and was told it would be ready in 20 minutes. I was annoyed (it's a single bottle, no pills to count) but waited in my car for a little over 20 minutes, then returned. I was told it would be another ten minutes. Ten minutes went by, I patiently waited for the gal to finish with her current patient, then asked if mine was ready. I was told, "Almost" so I persisted and asked if she could tell me how many more minutes it would be. I think she realized my frustration at that point because she didn't return to the counter for a few more minutes until she had my prescription in hand. I was there for an hour for a single, $9 bottle of prescription nasal spray. What a joke. Changing pharmacies before I get my next prescription.
-
October 2022 by brandi koprek
Horrible pharmacy! I have had numerous problems over the past few months. They never have your prescription even after it gets sent multiple times, this happens every time. They have billing issues every single time even with different insurance companies. They will tell you they are working on it and then never do. I go to a different pharmacy and they run it with no problem. Today they were making fun of the person in line behind me. I am finally fed up. I'm tired of always paying out of pocket if I come here. I will just drive to another pharmacy from now on. Don't waste your time and money coming here. They don't care about people at all. Not to mention it stinks like rotten fish the whole time you wait because it's right next to the seafood counter.
-
October 2022 by Kate Curtis
Always extremely slow. Been coming here for years and have never been happy. Only come here because this is what insurance covers.
-
August 2022 by Margaret Tracy
Lindsey has gone the extra mile for me more than once! She is very friendly, professional and reliable. I have never gone out of my way to add a review for any type of pharmacy or pharmacist. She is worth it. Lindsey made me feel like a valued customer and went above and beyond to help me. Thank you!
-
August 2022 by Haley Miller
Literally the worst pharmacy. I called to fill my prescription SEVEN times today before they picked up the phone. They said they'd have it in an hour. Nothing. I go in an hour and a half later, and it turns out they never even put it through to be filled. Now it's 7pm on a Friday (I first called at 8:15am), and they tell me the prescription actually expired a couple days ago. So now I'll just have to go without until Monday because they couldn't be bothered to answer their phone all day, and all they had to say was "maybe you should come in next time instead." Utterly ridiculous. I have a job, I literally went in the first chance I was able today. Luckily it's not a medication I need to live, but what if it had been insulin? Heart medication? I understand they're probably short-staffed like everywhere else, but this is people's health and lives they're messing with.
-
August 2022 by Sterling Toma
The lady’s are very kind here. I sometimes have to come twice though for the same pick up because they are at times way to busy. It’s frustrating but it helps that they are very nice, which in turn helps me be understanding.
-
July 2022 by Abi Castle
Go somewhere else! Anywhere else!!! They don’t care about their customers. Had a terrible experience with this pharmacy. First of all I went in to drop off a prescription and also have one transferred. My first interaction seemed to go fine. I let her know I had a GoodRx coupon but she insisted we try my insurance first. It was going to be 45 minutes for the one and expectations were set for the other to be in the morning. Being that I’m 7 months pregnant, and was not feeling well, I decided to leave the store to wait. 3 hours later, I had received no notice about my prescription. I called and the first time was hung up on. The second time, a very rude woman named Mandy picked up the phone and told me there was an issue with my insurance. I was pretty upset and asked why no one had reached out and explained that I had told them originally that I had a GoodRx coupon. The woman informs me that it was going to be 2 hours minimum more. I’ve been told by my doc that the stress being without this medication is not good for the baby and risky. I tell her this is unacceptable since I’ve already been waiting 3. She becomes belligerent taking an attitude that no one cares and refuses to hand the phone to anyone else until I raise my voice and demand to speak to someone above her. She hands the phone of to an indifferent pharmacist who continues to tell me the same thing. After arguing and pleading for a while and trying to get them to realize they should have listened in the first place and reached out to me when something was wrong, the pharmacist finally says he won’t move it to the back of the line if I came down and waited in person for my prescription. They have it ready by the time I get there. I end up in Mandy’s line. Everyone is super cold and unfriendly and I even try to ease the situation by apologizing to Mandy again and explain why the situation was so stressful. She waits until my father is just out of earshot to lecture me on how I need to be nicer and trying to blame me for the ENTIRE situation. Oh and as for the other prescription? They “lost” the transfer request
-
July 2022 by Jay Lax
if i could give zero stars i would. Do not go to this pharmacy the staff is rude no customer service you stand in a huge line to get told your prescription isn't ready when you called it in a days ago.They also like to put you on hold for 15 mins and never answer where you have to go down there. All the ladies there need to be fired and replaced by people that actually know how to do their job so it runs smoothly.
-
July 2022 by Jason Sharpe
whoever is making the jalapeño poppers in the deli lately are making them way too hot. they aren't being cut properly or something. but nobody in my house can eat them anymore. it's a recent change too, it's only been in the last few weeks. gonna have to get them from another store
-
July 2022 by Young Joseph A
SavOn pharmacy continues to struggle to effectively do there jobs when faced with the simple problems. Pharmacy tech actually told me that people that phoned in medication refills were bot actually getting medications filled until people showed up. WTF is wrong w this management to think this ok. Maybe stop selling COVID shots and actually get the medications people need, ready to go. For two years this is the norm....and yet they get paid??
-
February 2022 by Kyle Rasgorshek
The last couple interactions with the staff and the male pharmacist have been very unpleasant. Usually we like to give people a second chance as everyone has bad days and we have given them plenty of days. This just seems like they don't enjoy their jobs or care about what they are doing. The male pharmacist that we have come across multiple times has been very rude and when he has done our vaccines makes rude comments about other people. He seems very unprofessional and not a pleasant person to deal with. I wouldn't spend any time at this pharmacy and make an effort to go elsewhere.
-
January 2022 by Melodi Elsberg
This pharmacy has been nothing but frustrations and have dealt with so many rude and not helpful staff. The tipping point to me writing this review was the male pharmacist. He acted like I was stupid and was completely arrogant and rude. I was only seeking understanding and help with my insurance and medications and he just scoffed like how dare I ask him that question and I'm waisting his time. I definitely recommend any other pharmacist.