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January 2024 by Joshua Martinez
Idk if I can just say this location and of course I've had bad experiences at the occasional AutoZone bc of a bad employee but I've been in and out of autozones more then I ever thought i would just bc they are amazing at not only providing good parts but also have allot of what you need for redneck mechanics, anytime I need anything from radiators and hoses to car scents, there the right place to go, usually knows what there talking about? never had any issues with that since I know what I'm doing or in there for
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January 2024 by Shawn Staggs
This is where I get all my parts when needed
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December 2023 by 22 peoples
Had my tie rods
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November 2023 by Brity
Normally, has what we are looking for. Good customer service and knowledgeable
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November 2023 by missy m
They helped me so much . Norrman, 1 of the managers was so kind that I will make it my main auto parts store.
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October 2023 by Paul Cavigliano
The guy couldn't even find the the part I was looking for. I don't mean it wasn't in stock, I mean the guy didn't know what I was talkin about. He actually told me I had to call customer support for help???I called the 12th Ave location and Aaron was able to find the part and gave me a quote.?? I don't know whose training the employees at the 8th Ave store cause it ain't working. The kid kid I spoke to sounded like schleprock. You don't put somebody who is slow on phones, especially lookin up parts. I won't bother with this location again.FAIL
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October 2023 by Marie Sandoval
It's the go too for me personally.The only reason I've not rated a five star is I've had my account and have had zero points.So that means for all these years going into Auto Zone the customer service/ cashiers have not successfully promoted to customers the deals on savings.
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September 2023 by Kurt
I'm only giving 2 stars because Nathaniel at the store and the online order customer support person were very nice. I ordered a battery for delivery to my house because my car battery was out completely. Autozone quickly took my order and sent it out for delivery. While sitting on a lawn chair in my garage I tracked my order. My son and daughter were both in the house too. When the driver was about 3 minutes out, it suddenly said delivered. I called customer support, who looked into and said that because no one answered the door, the driver left.Well... I know I didn't fall asleep in the garage, which you have to pass to get to the front door. Online service said they probably went to the wrong address, and the order was canceled. Not cool.Two things could have been done. One, the driver and store had my phone number and could have called or texted. I would have given her instructions to get there. And two, a proper response when they found out it was Autozone's fault find an alternative.Here's a suggestion for proper customer service. Don't suggest I drive 9 miles to the store to pick it up. I used delivery service because my battery was out. That's just common sense.Here's what should have been done. Verify my address, hop in your delivery truck, and take the hit on the delivery cost to do the right thing. Good Lord and yeesh. It's the customer (me) who had been put out.
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September 2023 by Nate Bartholomew
Very friendly, knowledgeable, and helpful staff.
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August 2023 by Donna B.
My brake light went out, so I wanted to avoid a ticket and wreck. I am *not* car smart or handy. They sold ne the bulbs I needed for $10.00 *and* installed them for me for free. THANK YOU! Officially made my day and I dub them my knights in shining armor.
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July 2023 by Donna Bender
Thanks so much for having the parts my hubby needed for our 40 Ford pickup, you deserve 5 Gold Stars ⭐⭐⭐⭐⭐
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July 2023 by Ben Russell
Most of the staff are very knowledgeable about auto parts. And if they don't know something, they do their best to find out, and help you any way they can. They offer great service, and great hours!
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July 2023 by Karen Rush
Refused to actually help us. Very dismissive towards our need for assistance.
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July 2023 by Angie Garrido
Super nice staff(Zach and Waldo) thanks for your help from our family.
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July 2023 by Alex Dunn
Helpful and friendly team who wasn’t afraid to step out aside and take a look at what I was having trouble with. Thank you!
