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April 2025 by Charlotte Chlarson
We went into Boost to switch back to them. Perla was such a great and wonderful help. She patiently made sure everything was working good and explained everything to us. She's a great asset to Boost Mobile :)
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March 2025 by Elizabeth Anderson
Betty was super patient with me. Solved some problems and never once made me feel bad about my lack of knowledge! Thank you, Betty!
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September 2024 by Nate M
Poor customer service changed my mind in switching carriers maybe start having more than one person at the store.
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September 2024 by Ricky Norris
Awesome experience emily was very helpful and very
courteous
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August 2024 by Joan Wingo
Emily gave excellent customer service. She spent a lot of time answering all my questions. I will definitely go back to her.
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July 2024 by UnsayingBell
I got an upgraded phone through my boost account online. Took it in to get activated and the guy working told me I couldn't add insurance to the phone bc "its not a phone bought from boost" I tried telling him it was, but he clearly knew more then I do..with the receipt an all.. he then made an extra line on my account as the default. He didnt even try asking someone for help to see if he was in fact correct. So I had to call boost this morning to get the device insured (which they did) and get my primary line back to the line it was. Save yourself the headache and go to a different store if you need any help.
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June 2024 by Donna Clark
I have been going crazy trying to fix my phone. I came down to the Boost store on 12th Ave. Emily, fixed my phone. She is a wonderful employee. Please let her know as I did how much she is worth with this company.
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December 2023 by Orlando Hernandez
Excellent customer service
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October 2023 by Marinka Clark
Abi was so helpful and convincing to my son in getting a new phone,professional,kind,and very helpful.Would definitely recommend to my friends and family to sign up to Boost!
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September 2023 by K Hamilton
I really like the people here. They actually WORK. I have tried several other companies and they have attitudes and excuses why they can't do this or that or touch your phone or why they can't help you fix the tech problem. Here they actually THINK!!! And WORK. They don't sit or just stand their with a duhhh look and re-explain your problem to you and then say, and I can't help you... They actually try to fix it. Everyone should come here if they want kind, competent help and a positive outcome.
Hope the haters and complainers don't follow. Remember patience if you are waiting because it's worth it and they are people too. Just think IF WE ALL HAD TO buy cell phones out of a vending Machine and CUSTOMER SERVICE WAS HISTORY.......
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September 2023 by Diana Vasquez
They have good service and what I like is that the plans are familiar.
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March 2023 by Kursti Hamilton
I really like the people here. They actually WORK. I have tried several other companies and they have attitudes and excuses why they can't do this or that or touch your phone or why they can't help you fix the tech problem. Here they actually THINK!!! And WORK. They don't sit or just stand their with a duhhh look and re-explain your problem to you and then say, and I can't help you... They actually try to fix it. Everyone should come here if they want kind, competent help and a positive outcome.Hope the haters and complainers don't follow. Remember patience if you are waiting because it's worth it and they are people too. Just think IF WE ALL HAD TO buy cell phones out of a vending Machine and CUSTOMER SERVICE WAS HISTORY.......
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March 2023 by Matthew Norman
Betty rocks! She is so good @ her job
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February 2023 by alexandrea van zelf
I showed up at 6:26pm and the store was already closed. It’s Thursday. The hours say they close at 7pm.
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November 2022 by Green J
Ur team working here really needs to work on customer service. Maybe actually greet ur customers instead of seeming annoyed that you have a customer.
