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December 2023 by P.J. N.
I have been multiple times to correct fitting of my hearing aides, and Ernie has been terrific at solving my issues. Very friendly and professional - he listened to my issues and was super helpful!! I’m a first time reluctant user and he was so encouraging and fun to work with. I now have a great fit and hardly know they are there. Thanks so much- would highly recommend for great customer service and a great price!!
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July 2023 by Geoff Williams
Poor customer service
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June 2023 by Ginger Birch
Great! Very affordable pricing! Kind, patient, and helpful!
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March 2023 by Herb Haun
Service is not at all what it was 5 to 10 years ago, probably will shop around before I buy my next hearing aids.
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December 2022 by Henry S.
When I need something that is a great deal and good quality, I am going to Costco. Their guarantee on their products is great and the saving can sometimes lead to huge savings. Staff is always helpful and the amount of times I have been there to see them hustle and stock and restock, crazy. The meats are good quality too as are the fruit and canned goods. All the services that can be utilized that they offer is good. Been a member for a very long time and the food court has been a family favorite with the gas station being a savings for me.
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December 2022 by Ian H.
My review features two cashiers. One great and one rude and obnoxious. The rube and obnoxious cashier was named Karen (irony not lost on me) She was running the self checkout. I approached the mostly empty check out ( 6 stations were open) this was 10:45am on 12-11-22 so it hadn't gotten busy yet. She got my attention by loudly said 20 items get with the program, go over there. For the record Karen we had 22 items. And there is no sign saying 20 items or less. She glared at me until I left then she rolled her eyes and shook her head. Next cashier was named Lisa. She was great. She joked with us and kept the line moving. She was nice and could tell she actually liked her job. Sounds like Karen needs more training.
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November 2022 by Michael B.
$40 to switch my winter tires! I have bought numerous sets of tires from Costco over the years including a $650 set of snow tires just last winter. When I asked if they would install them the following year for no charge, the tech explained that it is free if the tires are already mounted on wheels, otherwise, there is a labor charge. Fair enough. I later had the tires mounted on to dedicated wheels so that it would be quick and easy to switch from winter to summer tires. This year, I went in and found they charge $40 to bolt on snow tires that are already mounted on dedicated wheels. This is not what I was told and not how this process is customarily works. Normally, when you buy a set of tires with wheels, the tire shop will switch them for free. Not anymore. When you buy a set of tires at Costco, the regular rotations are free. When you switch seasonal tires on and off (already mounted on wheels) it is the exact same labor as a tire rotation, except the worker has to lift tires in and out of the car.I bought eight tires from Costco and all eight are mounted on wheels. I really expect them to simply switch the seasonal tires for no charge. I am very disappointed in this change of policy.
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September 2022 by Gr8alarmguy ..
They need to answer their phone! Called at least five times this morning, rings for about a minute then goes busy. Not impressed.
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August 2022 by Tim C.
First time going to this Costco in Idaho, Instead of being welcomed, the guy at the front door gives me the 3rd degree because I didn't flash a costco card. I wanted to compare prices and look to see if it's worth a whopping $60 annual membership. I'll save you time and frustration, it's NOT.As soon as I walked in I got followed in the bathroom, then I had someone ask me if I was "alright" which is security term for I'm watching you, I wasn't really impressed, the employees when you walk by them instead of letting you go they force there way through, I stopped to talk to the tire guy, WOW! WHAT A DRONE, he had no interest in getting my business, he said we get so much business I don't care about what competitors prices are, then proceeded to say incorrect information about a competitor being bought out by some corporate investors, WRONG.Aa I left I said have a good day, but didn't get any response back...The people at this costco seem to be like every place else,tunnel focused drones who have no ability to understand what customer service is. Just sheep and cattle being pushed through a turnstile.I wonder how in touch the executives are of this company, probably not much.I'm going to pass on a membership, furniture looks average , even pricey I'm sure you can save money by shopping around.Not getting on this costco train #sheep
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July 2022 by sandy w.
Usually cashiers are mindful of chips bread etc. today our chips were picked up and toss down the aisle , bbq kettle chips This never use to happen and store wasn't busy 2pm ishIt says OP: David T
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July 2022 by Tom S.
Just called Costco Nampa and the result was disappointing. The person who answered the phone was rude, curt and less than professional. Not what I expected from a great institution like Costco.
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June 2022 by Stephanie S.
The hot dogs at Costco (plus a drink) are $1.50 b4 tax. They have remained this price for nearly 30 yrs. There's not much to them, but they're fresh hot and ready when you want them. And you can feed your family (of 6 or less) for under $10. Costco is a great American company and their food court's hot dogs should be on Yelp's Best 10 Hot Dog list.
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May 2022 by Cheryl W.
I love the Nampa Costco - I have always found the employees to be friendly and very helpful. I wish I had gotten the guy's name that tracked me halfway across the store after he found the cookies I was looking for! They never hassle about a return and that is so appreciated! Thanks Costco - keep up the good work!
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April 2022 by Glenn A.
Your cashier GUSMO is an ASSHOLE..and rude....very rude go find another job Asshole..learn the value of customer service you douchebag...just because i forgot to get a temporary card i had forgotten mines at home, and offered to get one from customer service, And Gusmo told me he didnt take my words for it.. i wouldnt be shopping there with a full cart if i didnt have a memership card. were i come from we show Aloha to our customers.
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March 2022 by Cameron C.
Just off the freeway & no waiting every time i've gone. 16ish pumps with prices significantly below others along the interstate. I get 4% using my Costco Credit on top of that!!
