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November 2023 by Megan Byrd
Was able to get a mobile hotspot after being told it wasn't possible at another location. Thank you!
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September 2023 by Christina Danner
Excellent Customer Service. Martin was very patient & knowledgeable.
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July 2023 by Ray Rico
Went to purchase two new phones and the "Employees" just pointed at random phones without getting off their stool to show me anything ?. Well eventually after helping Myself I chose a couple phones.. which they apparently didn't have in stock ? So I took my money elsewhere ?. The Kids they have "Posing as Employees" have no work ethic and their parents should be ashamed ?
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October 2022 by Bubba Bearcat
Not very good customer service. Aaron was the worker there.. Verizon is much better.
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October 2022 by Luca Cobb
The Employees Need To Go Back To Social Skills Because They Suck At Doing Their Job!!!!!!!!!
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September 2022 by Michael Whelan
Always having problems with service and security issues.
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June 2022 by whydoi nope
Came in this store to buy a new phone. Talked to Aaron and he was extremely rude, ill tempered and condescending. Told me that the phone was $100.00 more than it actually was. So, the next day I went to the Caldwell store on the Blvd and talked with Danny. He was AMAZING! Got me set up with a new phone with no issues. Unfortunately for me, I had to go back to 12th Ave Cricket in Nampa to get a case. Once again, I got Aaron.... He tossed the case on the counter and said there! When I asked Aaron for his help with the screen protector he acted as if he was being put out! While I waited 2 ladies came in with a perfectly valid question, Aaron was rude and condescending to them as well and acted like he had better things to do! I will not ever come back to the 12th Ave Cricket store! I will be more than happy to go to Caldwell and have Danny take care of my cell phone needs from now on!
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June 2022 by Sherline Erickson
It's okay customer service in the store however if you call in they can be rather rude to you and hang up on you that my experience with them
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May 2022 by Robbie G Culley
The young man that helped me out was um,the only words I could think of are " A HOOT " Oh ya He did go the extra mile for me .
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April 2022 by Havilah Stone
Andrew Adams is such an amazing help, the most kindness and genuine care I've experienced in customer care especially in a field that is underpaid.
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February 2022 by Victoria Caulfield
The gentleman that was helping me was a great help he seemed to know a lot about Cricket whereas some of the other people I dealt with have not
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January 2022 by delicoe maestas
I have been going through cricket wireless for over a decade. I really struggling financially right now and wish They would be appropriative of my loyalty and give me a month of service on them... Other wise they would have 5 stars
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January 2022 by Carole Austin
Excellent service, very knowledgeable with phones,
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October 2021 by kaylee berry
I'm just curious on why employee Daisy R. Helped me pay my phone bill and mentioned an apology to my boyfriend for being really hungover and now my phone bill wasn't paid correctly and I live about 30 miles away in homedale - now I have to pay for the idiotic mistake of some employee who was supposed to help me- not come to work and recall her inherbration to a customer and also mess up the $85 payment that was made.
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June 2021 by Bryan Tatro
I had a problem with my phone and they got it taken care of.
