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November 2023 by Zac Friberg
Great shop! Honest compassionate team, have helped me save $ by not going down unneeded paths that other mechanics recommended. KEEP DOING THE RIGHT THING BY ORHERS, THANK YOU!
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November 2023 by Justina Brown
This place is awesome! When I took my van in and my husband took his civic in, our vehicles were fixed the same day and with no up-charges. They were straight to the point and honest. They ended up waiving my diagnoses charge and fixing my relay right there. I only paid for the part. I’ve never been to such a fair mechanic before. We will only take our vehicles to Encore from now!
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October 2023 by Bob Roberts
Fast and professional service. I was very satisfied with Encore auto repair
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September 2023 by David M.
Best customer service I've ever had. Ford dealer messed up my F-150 brakes and would not make things right. Brought it to Encore and Greg took care of the problem by removing the disk and turning them. Brakes have been better than when new for over 2 months now. Just had oil changed and again best service ever! Getting my daughters Toyota brakes scheduled next.Thanks all at Encore
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May 2023 by Linda Vick
These guys are the real deal! Kind, courteous, respectful and honest. They kept me updated on the progress of my vehicle throughout the day. They figured-out what was causing the problem in my vehicle in a timely fashion and the cost of repair was reasonable.I am really happy I now have a trusted mechanic/auto shop to take my vehicles to. It is like a weight has been lifted from my shoulders.Thank you Encore Auto!!Service: Vehicle Inspection
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April 2023 by Julene Dodd
These guys are honest and reliable. Won’t go anywhere else by here for all my vehicles. J DoddServices: General repairs & maintenance
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February 2023 by L Silva
Encore auto rocks! I recently experienced a large oil leak and it turned out to be a defective oil filter. Encore took care of the problem with no questions asked and even agreed to share in my tow bill cost. I am extremely grateful and appreciative of their professionalism and honesty. Additionally since I have been going to them I have never experienced any issues and all of the staff that I have encountered has been friendly and responsive.Service: Auto maintenance
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December 2022 by Randy Cleverly
These guys are up front, honest, and great auto mechanics. Prices seem reasonable or better than dealer repair shops.They got my 2000 Tundra power steering and front end issues all taken care of. I highly recommend Encore.
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December 2022 by Justin Nowak
Had my non running 2004 Ford Excursion towed here based off their excellent reviews for a diagnostic and repair. Spoke to Greg, he was friendly, professional over the phone and I felt that this would be a new shop that I could rely on and trust for all 5 of our vehicles moving forward. Received a call the following day from Greg that they performed a Diagnostic and found that the Fuel Pump was bad. According to Greg, the only place that had an OEM Ford Pump was in Utah. It would take a few days to have the pump shipped in and we were looking at about a week before I could pick it up. I wanted to try and get my vehicle on the road sooner so I asked if I could help source a pump which I followed up with, if this isn't something that you guys would be comfortable with, just let me know. (My place of employment sells nothing but classic Ford Parts so I felt that I might be able to help source one sooner.) I wasn't rude or condescending, just wanted to help if I could. Instead of simply telling me that this isn't something that they would be comfortable or willing to do, Greg says, "I don't mean to sound arrogant, but.............we have a two week wait on repairs right now, I was trying to do you a favor by getting you in sooner, but at this point, if you're not willing to wait or think it's too expensive, you can have it towed it out of here and you'd actually be doing us a favor. I mean, it's not an easy job, it's a lot of work, it's lifted, it doesn't run, my guys have to push it in and out of the shop......." I was caught off guard by his response as it was totally unprofessional. I deal with customers everyday at my place of employment, have been in sales for 20+ years. I would never speak to or treat a customer in this manner regardless of the situation and expect to be able to keep the doors open. The cost quoted on the repair was $1100. We had this conversation on a Friday and I told Greg that I would sleep on it over the weekend. (I was upset and didn't want to say anything out of anger to him in that moment.) I called him back on Monday and let him know that after our conversation on Friday, I had absolutely no desire to support a business that tells me that I'd be doing them a favor by taking my business elsewhere and that I would be an idiot if I did so. He seemed to agree and seemed apologetic. I had it towed to Whit's Auto Repair, they had the pump delivered to the shop the same day and got me back on the road the following day. Total cost out the door from Whit's was $680. Whit's was honest, professional and an overall great experience, especially after our unfortunate experience at Encore. I hope this review helps someone out there to make an informed decision when looking for their next Auto Repair Shop.Services: Oil change
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November 2022 by Hannah R.
My family has been taking our cars here for years. Jerry is kind and won't upsell you. The are honest and straight to the point. They know their limits and will support you.
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October 2022 by Maria Costa
Very nice place to fix your car the owner will explain whats wrong with the car and how much to get fixed then he let's you decide what you want to do .
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July 2022 by Jessica Simmons
Encore goes above and beyond every time. Incredible service and fair prices. Trustworthy and honest.
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June 2022 by Anthony Pemberton
Decided to get my wife's CRV fixed here on the recommendation of a friend. Encore is a great place to get your vehicle maintained and repaired. Great people, honest and respectful. The prices are second to none and the turnaround time is exceptional. I will continue to bring my vehicles to Encore for all future needs. Thank you.
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April 2022 by mick james
Glad a friend of the family told me about this place a few years ago. Very honest. Took car in to see what is discharging battery. They called and said they couldn't find the source and it would take a long time and cost hundreds to find it. Didn't even charge me the $90 that they told me it would cost to leave overnight and check the next day. Wish all mechanics were this honest. Have had only great experiences with them. And very nice people to deal with.
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January 2022 by Kathy Smedley
They explained what needed to be done and had it finished when promised. Very friendly and professional. Prices are reasonable. I was very pleased.
