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October 2023 by Jackie Robinson
Great storage facility with great prices.Managers are very friendly and accommodating.
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April 2023 by Lisa Kramer
Good people. Decent pricing. Always helpful. Love the lady that runs it!
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January 2023 by Chet Thorson
Super clean and secure.
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December 2021 by Noah
Not pleased with my experience at all. Positives are the unit is clean, easy access with trailer down each corridor, access to storage unit office during business hours. For Nampa, Idaho, your getting one of the worst deals for storage. Large unit is more than a Uhaul location monthly of the same size that allows 24 hour access, fully lit and security cameras all around the premises. The limited access is a no go for me. Winter hours open until 8PM is inconvenient. I get off work, need to land and move items via trailer, time is limited to get in /out. Fortress has minimal lighting - I get that it is winter and daylight is minimal at night. For the cost they are asking, lighting could be installed. A tall unit doesn't have any real benefit to me as the angle of the roof in the rear of the unit increases. The door is one size, height Is not a qualifying reason to ask for higher monthy rate. I was told this when I questioned the ridiculous $110 a month rate as for the reasoning of the size of the unit. It is a pain in my rear with the extremely long gate codes, not mention you have to type the code in to leave the unit. This has been more of a hassle and expense than any other units I've used in the past in the valley. Try Meridian Self Storage, or Boise. You'll save $20+ monthly and have access at convenient times. Safety and security is also a benefit at other locations. They are clean and secure! No single person walking towards you cracked out on something screaming obsurities because your driving to your unit with your lights on, and no concern for peepers walking by the coordors checking to see if you lock up or not. What an experience with Fortress. I sort of understand the shutdown they implement for these reasons. Still no excuse to reevaluate security and control of the premises at the rate they charge. I am a shared on unit contract. I use the unit more than my counterpart so I have the inconvenient understanding of working with Fortress Storage in Nampa, Idaho. This is my review of my experience this far.
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November 2021 by David Bravo
The best storage place I have ever rented from.
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November 2021 by JClikes pam
Still learning, I need to check it some more.
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September 2021 by Donna B.
They provide a service for competitive prices. They do their job adequately. And, I paid for the month, rook out my stuff, and paid for the same month at Karcher Storage. Why? Customer service, friendliness and helpfulness. I can't say anything bad about them; nor can I say anything positive. They are adequate. Karcher is exceptional.
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June 2021 by Jason Culler
Very helpful great staff and decent prices
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April 2021 by Angel Ybanez
I have been with Fortress for five years they are amazing the storages are nice the customer service with all the staff there are it's so neat
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April 2021 by Heidi Tawney
Very dissatisfied. Upon first getting a unit with fortress we were told a different amount than what we actually had to pay, the front office lady said she was correcting the issues and issued a refund at that time but we had to call in each month for the 3 months we used them to fight with them each time. Than we called in to allow plenty of notice to nofity them we were moving out and would be out by 2/1/21, spoke with the lady in the front office she confirmed we had a $0 balance. as of todays date 3/9/21 trying to double charge us saying we are behind on our montly payment. We moved out on the 1st of February. What kind of buisness is this? Becareful plenty of storage units out there please dont make the same mistake as us!
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February 2021 by Martin Martinez
clean and friendly, people are on point with taking care of customers
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February 2021 by Bill Neuberger
Nice units
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January 2021 by Austin Anders
PODS AND THE LADDER. NOT MUCH TO SEE ANDIM ACTUALLY AT JACKSON'S. RN LOOKING FOR A WAY OUT BUT IM TRYING to stay awake and alert.
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July 2020 by Scott Swanbeck
It is what you would expect. We emptied our unit and found mouse droppings on the sofa so maybe they could get some cats or use more traps.
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December 2019 by Don Lynn
Places to store stuff.