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November 2023 by Trent Vonderheit
Very professional and accommodating. The communication was particularly impressive. These guys know diesel pickups and put in the extra effort. I had a full fuel system replacement done by them and couldn't be happier.
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November 2023 by Kim Oliver
This is a very dishonest business. We are from out of state pulling a 44 foot 5th wheel. Truck broke down in Counsel, Idaho, had it towed to them. My husband is a mechanic and ran scanner on the truck. He was unable to work on it since we are out of state. Told them codes They hooked drive shaft back up. They also ran scanner but not work done on it. Said it took 3 hours. But told us they couldn't guarantee it. We waited a week with being put off because guys were hunting and they were busy, that my husband's calls were delaying them from working on other vehicles. He called twice. Went to pay the bill when decided to have it towed else where. Told us bill was $150 on phone. When we got there it was $460. Very nasty guy. Do not use them.
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September 2023 by Jacci Hunt
Honest and trustworthy!!!!
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June 2023 by Rkf 4.
Extremely poor customer service skills. Website prices below average but beware they will charge you above average prices after your purchase. Yes you read that correctly! Purchased a part for 675 then recieved a payment request for additional 150 when asked for a refund of original 675 I was met with vulgar insults and complete disrespect.
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May 2023 by Craig T.
6 months they have had my truck 3 months of having it back drove It 1 day back in the shop for 3 weeks drove it 2 days and back in the shop then after a week drove it for 2 days and it's back in the shop for the same reason do not recommend
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April 2023 by Nate H
These guys do pretty good with diesel engines, especially turbos. I currently am struggling to get warranty work done on a transmission they did the upgrade on with 2yr warranty. It's had issues with hard dismay only in one set of gears, from day one, and they keep pointing at the computer. The learning after 4 tries should have perfect shifting. I've had performance work and transmission in a prior dmax, this one just isn't right. I just want it to work as it should. Hope they make it right before the warranty runs out. Really don't want warranty to be an excuse not to make it right.
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April 2023 by xam gorringe
The best around!
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March 2023 by John Wunder
Great ppl and fantastic job
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February 2023 by Garrett Forster
I guess this place doesn’t like obtaining new business or making money. I have called them twice now for them to work on my ram 2500 to include OEM fuel filters and an air lift 7500 XL, both purchased from the manufacturer directly. They stated unless the parts are purchased through them they won’t install the parts. Aka limiting their business opportunities and growth. I’d look elsewhere if you are looking for a shop. Very disappointed.
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January 2023 by Timothy Ludan
Gibsons Deisel performance are extremely knowledgeable and helpful. They are booked for a reason, but trust me well worth the wait. Very clean shop, fair prices and honest, by far best Deisel shop in idaho. Highly recommended!
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November 2022 by Jason Anderson
Great team of guys! They had my truck a long time, but kept me informed. It was a hard diagonosis, and i knew that going in, and they were more than fair on the labor. They have gained me a a repeat customer!Thank you guys!
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July 2022 by Robert M.
Finally a diesel mechanic I can trust. I took my truck to someone else in town and they diagnosed I would need between $6500-8000.00 of repairs!! Gibson Diesel Looked at it and fixed the problem for under $500 out the door!!! I will be taking all of our diesel trucks to them from now on! I recomend them to anyone.
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April 2022 by David Price
I would like to give a shoutout to Gibson Diesel (Nick), for going above and beyond and standing by their work and reputation. I would highly recommend Nick and his team at Gibson Diesel, and I will not hesitate to use them for any needs in the future.I have a low millage (56k) 04 Cummins that had a catastrophic engine failure about 6 months after I got it. Nick and his team had the motor completely rebuilt and got me back on the road. After about 4000 miles, I experienced another internal engine failure. The failure was not cause buy their work but was caused by a part failure from one of their suppliers. Nick took care of everything and went WAY beyond what I could ask for in getting the motor replaced and the truck back up and running with everything covered under their warranty. Thanks for the first class service!
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February 2022 by Chad Armstrong
Great staff, very freindly and knowledgeable and willing to help with questions, looking forward to having them work on my truck.
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January 2022 by Van Greenfield
Nick and his crew did a great job on my 97 f250 7.3. Took longer than I hoped but worth the wait. new and updated turbo and related hardware, love it. Will be back.
