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March 2024 by George Kautz
I had an issue with the back fold down door on my car trailer, I contacted Trailer Boss where I purchased it and talked with Trevor. He took my information and contacted Mirage trailers out of Nampa Idaho.Gabra Bennet contacted me and asked if I could bring it by the shop, I live in Parma Idaho only a few miles from their shop. I dropped it off and it was repaired looking like new. John the nice young man that worked on it also checked many things and gave it an overall tune up. I have not experienced customer service like this is a long time.I will definitely go to a Mirage trailers for my next purchase. Thank you Gabra and John.
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July 2023 by Einar Corelli
Partway into a road trip, I started having problems with the wiring on my trailer. Stopped by Mirage Trailers this morning hoping to find someone who could help me, my wife, and two daughters get back on the road. Joe Olvera came out and gave of his time and expertise and did it with a smile. He truly went the extra mile, refusing anything in return. He wished us well and got us back on the road in no time. Thank you, Joe!
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July 2023 by Jill Weatherston
Joe helped us out in a pinch today and turned our whole day around! He was so kind, went the extra mile, and acted as if it was his pleasure to do so. Thank you, Joe, and Mirage Trailers for being so awesome and helping us get back on the road!
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January 2023 by Dustin Hanna
I couldn’t be happier with the purchase of my Mirage snowmobile trailer! I have recommended them to all my friends and family members. In fact, my neighbor liked mine so much he purchased his family one too. I would recommend them to anyone looking for a new trailer purchase.
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November 2022 by Travis Leib
Great trailer. Super satisfied. Love the fit and finish. The people at Mirage trailers are easy and professional to work with
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November 2022 by Josh H
Absolutely 1st class shop, crew and company. Derek was fantastic to work with. My semicustom Hardcore is perfect and exactly what I wanted. Bob the lot manager is awesome it's always good to see him. Thank you so much every one at Mirage!
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April 2022 by cole Knox
I have ordered twice from mirage. The product came safely crated and delivered to my front door. My second purchase of the same product was supposed to have a 3 week lead time. But was on track to be delivered in half that time. Unfortunately UPS dropped the ball and would not communicate with me at all. To rectify the situation I spoke with Victoria at Mirage trailers who was prompt, professional, and cheerful during our exchanges. She immediately shipped out another order which I received in 1 week instead of the 3 week lead time. Thank you Victoria and I will definitely continue to do business with Mirage.
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March 2022 by Matthew Wallace
Just got my new Mirage XPS8.5 home and it’s perfect! The salesman was amazing as well very informative and enthusiastic about his trailers while being attentive to our questions, he deserves a raise for sure! This thing hands down is one of the best trailers I’ve ever owned. With quality and craftsmanship like this I don’t foresee having to buy another for quite some time. Very very happy and highly recommend visiting Mirage first if you ever need a trailer.
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March 2022 by Gus
I purchased a mirage trailer less the 2 years ago and trailer side door hinges corroded so I couldn’t open door! Jacob at trailers and more was no help at all to me! So I called mirage and the had me email joe! He called me and said he was going to replace hinges, so I waited a couple weeks and heard nothing emailed him again and nothing waited another week and nothing!If this is the way their customer service and quality and craftsmanship is I will buy elsewhere in the future!
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March 2022 by Quinton
The front and rear door hinge protection failed in subzero temps (-17 is pretty rugged). Tried to find parts on their website and didn't see replacements. Send an email and within 15 minutes had a phone call.I was told they no longer used the product I was using because of the failures at extreme cold temps. They said they were sending me a new, upgraded replacement....all at no cost to me. I received a box full of Caliber products hinge replacement from Mirage! Excellent upgrade that far supersedes what I had and no charge! Thank you for the quick response and the hinge covers. Excellent customer service!
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February 2022 by Barry Cowart
The experience with Trailer Source was very pleasant. They bent over backward to make our transaction go as smoothly as possible.We love the trailer, a 8.5 x 28 ft, 4-place trailer. The design is excellent and loading/ unloading our four snowmobiles is effortless. An excellent purchase!!
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February 2022 by Thefury8u
I bought my 18 foot snowmobile trailer from Mirage. I could not be happier. Not only is the trailer everything that I expected it to be and more. any issues or concerns I was treated fairly and promptly which means the most. I would recommend a Mirage trailer to anyone looking for a great trailer and a great experience.
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February 2022 by Hansen Farms
Just purchased new 28’ charchol grey extreme sport blackout edition and love it. I will be adding some more hooks, bench and shelves in, just need to figure out where to purchase the mirage accessories in Alberta Canada. Luv the trailer!!!
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February 2022 by Matt K.
BEST TRAILER i have ever owned. I purchased a black out 2017 Mirage TNT. I pull it 1500 miles round trip through the mountains with a 3/4-ton GMC diesel. Pulls like a champ. The engineering is top notch. I damaged the steel along with a 9-item punch list on the trailer, called Mirage, scheduled an appointment. They knocked it out from 6:30 AM and was rolling by 4PM SAME DAY. Plus, they did not charge me on quite a few of the items. They were smaller things, however, WHO DOES THIS IN TODAY'S world? They were MORE THAN fair to me. No doubt I will be back to buy another one in the future. Joe and his group at the Manufactuing plant went above and beyond. Service after the sale, THAT is huge. Matt K.
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January 2022 by M J.
If you are looking to buy a trailer move along from this brand. Most of the employees are good dudes just trying to make an honest living. However, there are just not enough checks and balances, if you will, to counter against the level of poor quality product hurried out the door for shipping to numerous unknowing dealers. Sadly, these authorized mirage trailer dealers will receive a sub-par overpriced trailer that stands a better chance being utilized as a boat anchor rather than a trailer. Poor quality building materials slapped together in a warehouse for a company owner too cowardly to face confrontation and questions pertaining to the blind eye he turns on his own brand and the lack of leadership and respect he possesses for his employees-which is key to the continued success of any worthwhile company. You are better off buying a Criterion trailer, which is also produced in the same region/market and serves as a very suitable alternative.
