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December 2023 by Jarom Price
Great gym, huge and spacious. Everyone is polite. Always a person on site. Tanning beds seem dirty at times, don’t let you k is if you need to clean them or if they do . They should have a towels and cleaners in there for customers so it’s clean. Most gyms do this. Also yes it’s a no judge zone . But having no bench free weight press machine’s is hurting people’s gains weight losses and strength. You can have this and still not be “intimidating. Course I know planet fitness buys the equipment and has the type of customer marketing, banking on people signing up but being to lazy to stop the member ship . So there machines get a lot less use. I get it. But if you care about your customers. Give them the right equipment as well .
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October 2023 by anna Arellano
Customer service at this location is a joke the girl at the counter named lisa was absolutely rude. Her attitude lack of wanting to help a customer and trying to get a gold of a manager is a joke you call and get told a manager is gonna be there and they aren't there then told they will be in the next day. Supposedly i have two accounts and when i was told to go In to cancel membership she said i couldn't because i owed the 10 dollars even though they charged my account that and the yearly fee i didn't authorize out of my account worst place for membership and customer service and trying to get through to a manager.
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September 2023 by Elizabeth Barron
Great gym, especially for the price. Not super fancy but has all the machines I need and plenty of availability whenever I've been in. Staff are appropriately helpful and pretty much leave you to your workout unless you need something. Parking is easy and the gym is always clean - no complaints!
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September 2023 by Drew Rasmussen
Clean gym. Nice amenities. Has all the basics you could possibly need to stay in shape.Great price point and would definitely recommend to someone getting into fitness or someone who frequently travels as there seems to be no shortage of PF facilities in most major cities
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September 2023 by Railfan BNSF
The black woman at the front desk needs to be fired, when someone took a camera to take pictures of me naked, I complained to the front desk, but she didn't stop her taking pictures in the changing room, she said it's my fault, why the use of mobile phones in the changing room is not prohibited, i asked for the manager, I waited for a long time but there is no manager comes at all. When I asked at the front desk, she said the manager wasn't there, as if she had nothing to do with whether the gym was good or bad.
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September 2023 by Jenna L.
First of all, dang this gym is nice and makes me feel like a rich gorl. Second, Audrie at the front desk is the nicest human I've come across in a while so thanks for being fantastic and giving me great recommendations for where to have fun in Boise!
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July 2023 by Renee
Staff was ok. I am not a member there so I was just trying it out. I would have thought they would have been more friendly. The place was clean and everyone was wiping down after workouts. Enjoyed my work out. But no swimming pool so didnt join.
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July 2023 by Kelsey Freitas
Staff is very friendly, joining is easily done through the app, equipment and facilities always look clean and well kept. Also, they continuously have music playing in the background but it's not so overbearing that you can't hear your own music which I like.
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June 2023 by Lydia Bueno
I love this gym! So laid back and never over crowded when I go. I just wish they had child care and it would be perfect. But so reasonably priced for everything you get as a black card member!
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June 2023 by Karl Rivera
I joined this gym about a year ago for $10 a month. Can't beat that but best of all is the gym. Pleasant staff and lots of better designed equipment. I go the the Y and also the Rec center and I really love working out here most.
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June 2023 by James P.
2 days ago I signed up for membership after coming as a guest a few times. The lady who signed me up was named Mary and she deserves to be recognized. It was very busy when I was signing up, with lots of people checking in, needing help, etc. But Mary was able to juggle everyone's needs simultaneously while still guiding me through the sign up process. She never showed any signs of frustration or rudeness. She was pleasant and polite with everyone, always smiling and conveying the impression that your needs were important and that she was happy to be of service. I hope the management recognizes her value rewards her accordingly. 5 stars for Mary!
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May 2023 by Kelsey O.
The gym was supposed to open at 5:30 this morning. I got there a little early, but 30 minutes later, it still wasn't open. The parking lot was full of people sitting in their cars, waiting to go in. I don't expect a lot out of a gym, especially when it's only $10 a month. My only requirement is that I can actually use it. I'm a mom with a husband who does wild land firefighting. Our schedule is crazy. When I wake up at 4:30 in the morning so that I have time to work out before my husband leaves for work and I have to work, it's extremely frustrating to start the week off wasting my time. If I would have known that I wouldn't be able to get in, I would have slept the extra two hours. Also, as a veteran who uses physical fitness as my number one mental health tool, what a great way to let your veteran customers down the day after Memorial Day. Completely unacceptable. Will be cancelling my membership immediately. What a shame...
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April 2023 by Amanda in Alignment
Great place to work out. Tanning beds can malfunction and you only get 1 every 24 hours. Depending on the staff depicts if they will allow you to tan at different tanning bed. The manager is great with people! The equipment is assist based which could be different but the best is 30 min workout spot.
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April 2023 by Sherri Canoy
Some machines need some work, lots of rips in the seats. And please for the love of sanitation the tanning needs need attention! I have to ask almost every time for a staff member to at least clean the top if not both top and bottom. I don't like complaining but it's gross!
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April 2023 by IURII VORONKOV
big and clean room! I often go to gyms all over America, but when you stand naked in front of a shower and they come up behind you and say that there are 10 minutes left before closing, no one will really like it !!!
