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April 2024 by Shawn Teriipaia
Quick, easy to setup account and storage unit. The units are clean and roomy. Thomas made sure everything worked before turning us loose.
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April 2024 by Anthony Pimental
Thomas was a great help with picking out a proper unit for myself, Very Polite and eager to help. Thanks again Thomas for the great service!
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April 2024 by Makenzie Reynolds
very friendly, great service!
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April 2024 by Natalie Loveland
My first time getting a storage unit and the staff over on 12th was amazing and made it so easy.
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April 2024 by Jerold Poindexter
Very helpful and informative staff!! If you need storage this is the place to go!! Well taken care of facilities. Thanks for all the help!!
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April 2024 by gabriel fajardo
Setup went smoothly
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April 2024 by Cory Bird
A little disappointed I was forced to buy their lock when I had one of my own. Otherwise service rep was friendly and helpful.
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March 2024 by S Hamilton
I was assisted by Thomas, a truly nice person. He was knowledgeable and professional. He helped with the lock purchase. I managed to confuse him, but he was able to put things right without any fuss. This storage place was the most reasonable I could find for size and price in my area. The place looked well maintained and the grounds (& unit) were clean. When I had a question later, he answered the phone and my question. There is a one time admin fee, and a new monthly insurance fee if you don't have home owner's insurance.
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March 2024 by Ryan Halcovich
Quick service, easy to purchase
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March 2024 by Danie Driskell
Clean facility, positive vibes from the front desk guys, and 24 hr access? Yes please!
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March 2024 by James daniel
I appreciate the friendly atmosphere and if I have any problems they quickly resolve them! Thank you!
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March 2024 by Tommy Jones
Super nice folks and great customer service!
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March 2024 by A A
Thomas was awesome. Very quick and helpful!Office is very clean and organized.
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March 2024 by Carrie Muldoon
Excellent and efficient service. Very accommodating and helpful with getting what was best for my situation. Highly recommend.
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March 2024 by Mox Nyx
Do not use this company. Please see ADDENDUM at end of this review as to why 3 star rating changed to 1 star rating:The facility is nice but the website gave us some difficulties setting a reservation. The website for our local facility said to call a particular toll free number to set up a reservation for an additional savings. But when we called that number, they said they were just a call center and no such sale price was available, that i had to call the phone number listed. I had to repeat several times that i was calling the number listed. We almost went with another company because it seemed kind of a scam, like a bait and switch. But this was the closest to our home and we needed that. I eventually used the online reservations to rent a unit, but even that was a bit of trouble as it wanted to default to a more expensive option than the unit type we had chosen and couldn't un-click the upgrade option, but eventually found in the small print a link to decline the upgrade. It added an additional fee that was not previously disclosed prior to checking out. It gave me a unit number and said to bring a lock, and be prepared for about 15 minutes for completion. We showed up with a very nice padlock but were told we were required to buy one of their specialty locks. We almost cancelled the whole thing, but had already paid for it and at this point needed a unit that day and felt forced to go along and pay for the second unexpected required fee. The Staffperson was very nice to us. The facility is clean and has lights and cameras. It does not have 24 hour access.ADDENDUM: After moving in, one week later, i received an "updated lease" form that showed huge penalty for being late on payment, so i signed up for autobillpay. I reviewed the upcoming charge invoice and it had a THIRD HIDDEN FEE. They will charge addition fee monthly for insurance unless i provide proof of homeowners or rental insurance. This company is unethical and charges fees after the fact that are contrary to what was provided previously in writing. I took screenshots and downloads of all documentation. Do not use this company.