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November 2023 by Alaryce Patterson
I just wanted to write a quick review on my amazing experience leasing my 3rd car with Honda just a few weeks ago. I live in Boise so I originally tried to lease with the Larry H. Miller Honda Dealership. I was set up with an employee and manager that tried getting me to lease a Honda through them for DOUBLE what I was paying on the lease I was currently in.So I wanted to see if they were being honest or if there was another option via a different Honda dealership. I got connected with Kooper Crow and I couldn't be happier with the turnout. I called over the phone and within 5 minutes he gave me an estimated monthly payment for a Honda HRV SUV (I was leasing a Honda Civic previously) for only $10 more than I was paying on the current lease. I was and still am ecstatic. Needless to say I decided to lease my new vehicle with them because Kooper was very straight forward, willing to work with me and didn't attempt to take advantage the way Raquel Memmott and her manager Eric Prothro did at the Larry H. Miller dealership.So happy with my new car! Thanks again Kooper!
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November 2023 by Sherry Harris
I highly recommend Tom Scott Honda. We recently purchased our new Honda CRV Sport Touring Hybrid from Tom Scott Honda, This is the second vehicle we've purchased there. All of the employees we've had contact with in each department were excellent. They are top notch in my opinion as they are all very knowledgeable, kind, and professional. Brandon, specifically stands out as I never felt any pressure to buy. We put down a deposit on the vehicle and he kept us informed every step of the way. He made the process easy, fun and without stress. He even answered all of my silly questions without hesitation. We felt like family.
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November 2023 by Alexis Hernandez
I do not under any circumstance recommend purchasing a new or used car from this dealership as they do not provide accurate information about the vehicle you are interested in purchasing/financing. On top of that for having “technicians” that will tell you to go elsewhere because they don’t know how to properly diagnose a vehicle. They failed to mention that the 2019 Honda Civic I regrettably purchased has issues with the traction control and suspension system. I of course test drove the vehicle before making the big decision and it all makes sense why the sales guy acted the way he did. Kept asking about what kind of music I was into. He insisted on having the music loud and having the heater blast while on the test drive. I couldn’t hear a thing outside of the car. Called me multiple times to say that someone was interested in purchasing. Clearly was giving “I need a sale” energy. Within the first week of having the car I noticed the cracking when turning the wheel and the lack of stability it has when going 30-100 mph. I immediately called the dealership and explained my concerns. I brought up not feeling safe in the vehicle and would like a refund or trade for something else. Sale guy wasn’t able to do anything other than ask for additional deposit for another vehicle. I firmly told him I would need to get this fixed as soon as possible with no charge. After weeks of waiting they finally got my car in. They said it was the strunts and the alignment. Said okay, they were willing to do it with no charge. Got that done as soon I was leaving the parking lot I could hear the same cracking noise. Went back and told them I was still able to hear the noise. They had to schedule me again to have someone come on a drive with. The car continued having the same issues while waiting to be checked out. Showed up to the scheduled appointment. They were unsure why I was there. I had to tell the receptionist guy the situation all over again. They pulled this guy from the back and told him to come on a drive with me. Literally explained everything in very simple terms and all he could say was that he wasn’t sure. He even felt the jerk and had nothing to say. I dropped him off and asked a higher up “technician” and he goes off to say that all Hondas do that and it’s not something I should worry about. I’m not sure how anybody would feel safe when a car will literally swerve either to right or left when going over 30-100 mph every single time when driving. Had to call them again the third time with the same problems and they were trying to charge for a diagnose. As the guy was looking through my account he noticed they didn’t keep records of my vehicle. So frustrating when you are putting money first and messing with people’s safety. I traded in a beautiful BMW for a car that was not worth it. Terrible mistake with getting this car.
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November 2023 by Troy Miller
Service complaint: Oil service, forgot front to bolts on install for skid/belly plate, car would scrape pavement on bumps. When confronted: Oh, must have rattled or vibrated out. 2019 Honda Civic. Enough said, would highly recommend cross town dealership, hands down better service.
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October 2023 by Chris Bull
I purchased my '24 CRV Hybrid here with Manny. Manny was amazing. Low pressure sales, fast communication (Even on his days off) and just a nice guy. I asked about no front bumper bracket to be installed along with the dealership tail gate logo and he took care of it when other dealerships wouldn't. Its the tiny things that matter. Even when my car was damaged in transit and they had to order another one he made sure his manager was involved right away. Clear expectations were set and the car still came in 2 weeks before scheduled. When the car came in I was in and out in less than an hour and half.This is the 5th Honda our family has bought here and I would highly recommend talking to Manny, Chad and the Tom Scott team. They do great work and don't pressure you at all.
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October 2023 by Rosa Campos
Had a awesome experience here with my new car. Cooper was amazing and made the whole process easy. He answered all my questions and more. Ended up buying and leasing new cars. If you are looking for a good car dealership experience I strongly suggest Tom Scott Honda and Cooper.
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October 2023 by Aaron
I've been taken my wife's Honda Pilot here for regular service the last couple of years and have had nothing but great experiences each time. Any work that has needed to be done was fully covered under warranty, (I guess we also have gotten lucky as well!).The service reps have always been great to deal with!
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September 2023 by Alan Solivan
We got our truck from here about 3-4 years ago and they’ve been good to us ever since with great and affordable oil change, recall and repair service.
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August 2023 by Janie B.
I just leased a new Honda Pilot. They tracked down the color combo I wanted and had it sent to the dealer. I was in and out in 28 minutes with the keys in my hands. Jake Lee was my salesperson and he was great.I also had my former Pilot in service for a recall and they were also great. I highly recommend them for sales and service@
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August 2023 by Sydney Foster
I just bought my first, new car on 8/25. I loved the staff there. Everyone was super sweet and not pushy at all. They explained everything so well and answered all my questions. If you are looking for a good car dealership experience I strongly suggest Tom Scott Honda. I love my new car and I'm so thankful for the caring staff there.
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July 2023 by Aaron B.
We've been buying cars from Tom Scott Honda since 2002. Never felt like I was being taken advantage of. Service department has been honest and, again, has not
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July 2023 by Jim & Melissa Thomssen
Car shopping is fun. Car buying is stressful. We had a wonderful experience on both fronts at Tom Scott Honda. Brandon was super helpful, upfront and very pleasant through the entire experience. We were able to compare rigs of different makes on the lot and went with the Ridgeline. Brandon, you made this as painless and pleasant as possible. THANK YOU!
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July 2023 by Will Gigray
My wife and I were in the market for a new Hybrid vehicle. I hate car shopping because I don't like to be pressured. Kooper was AWESOME! He and Greg made the whole process easy, we will definitely buy from them again.
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July 2023 by Naomi Preston
We just purchased a used vehicle at Tom Scott Honda. Our salesman, Brandon, was excellent throughout the process! The rig was beautifully detailed when we first arrived to look at it. Thanks, Brandon, a pleasure doing business with you!
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June 2023 by Philip Leonardson
All I needed was some small parts for a taillight repair...they didn't stick them which I expected..however, they had them the following morning and even called to let me know they had arrived. When I got there, my order was ready and correct...no waiting, no fuss, no bull.
