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January 2024 by Omar Martinez
The Verizon store on 12th Ave is the best! Dillon helped me set up my account and did a wonderful job! Store was clean and all the reps there were very inviting. I will be back for more lines on my account, and I recommend everyone else to go to this store!!
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January 2024 by Justyn Debban
No one jumps to help or tell you that they will help you…literally ignore you till you leave or until they close the store I’ve been here 3 times now and 2 out of 3 have been trash
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December 2023 by Sony Huddleston
Customer service here is great but appointments do not apply at this location! First come first serve (I didnt know this so just spreading the info)
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December 2023 by Brianna Gustafson
Austin was efficient and helped me with everything I needed. He was always very polite
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November 2023 by Лена Антонич
Today I went to Verizon for the first time, I was served by Anastasia, she helped me solve all my questions, she was friendly and professional in her work, thank you
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November 2023 by scott field
Walked in, was stared at by employee. Turned away and that was that. And the store had such a bad smell it was crazy.
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November 2023 by Stacey Tortolini
The only reason I’m giving this an 5 star rating is because Austin is AMAZING! He was the only person there and juggled countless customers like a pro, with a high level of professionalism and a smile on his face even though he was stressed to the bone. I recommend this store for Austin’s customer service alone. Wish I could say the same for the other associates. They never even acknowledge we are in there when we pop in. It’s a shame. Tonight, one associate left Austin all alone even though there were tons of customers coming in. It was disgraceful to see. Perhaps if the manager worked with the other associates on what working like a team looks like along with training on customer service change will come. ??♀️ thanks again Austin for all your hard work! Your dedication to your customers is greatly noticed and appreciated.
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November 2023 by Estefani Solorio
We had the worst service ever! This was our first time in a Verizon store and we were looking to start a plan with them but due to the long wait over 30 minutes, we will no longer be choosing Verizon. There was only 2 employees out on the floor and one of them was busy with a customer throughout the entire time we were there which is understandable but the other employee finished with one of the customers and left to the back and never came back out. He had already acknowledged us when he greeted us upon entering. So we had to wait for the only employee that was out on the floor.
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October 2023 by Cj Lambrecht
Quick and most helpful Verizon experience I have had.
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September 2023 by The dude
Anastasia handled my stuff today. She was super sweet and very professional. This has been the most pleasant experience in a cellphone store I've ever had.
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September 2023 by Ken Barnes
Austin got my phone back in working order in no time! Friendly & knowledgeable!
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August 2023 by Conway Courier
Friendly Verizon store in Nampa. Took a cash payment for my account bill & staff were kind & courteous. Will use this location again soon.
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July 2023 by alicia lopez
Anastasia was very friendly and informative made my process very easy to understand and helpful getting my phone goin
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June 2023 by Tara McMullen
I dropped my phone in the lake and needed a new one asap. Dillon was so helpful. I’m disappointed that no one has offered or mentioned the business plan to save me money. I’ve been w verizon and have had the same number for over 21 years. He explained how it worked and set me up. I was in and out in an hour w my new phone and plan. Dillon is the 1st person I’ve taken the time to give feedback on and hopefully he’s credited for his great customer service.
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June 2023 by veronica lemaster
Gabriella was amazing.. very helpful and great customer service
