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April 2024 by rbhawks22 rbhawks22
I’ve been dealing with Seli mostly. She has been so nice and very professional. She has helped me with my parents Estate account for the last year. Her and all of the nice ladies there helped so much during this trying time. I would highly recommend this branch. Every one there has been so helpful and nice. This is an awesome branch!Robert B.
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July 2023 by Lawrence Bovee
They always greet me and ensure I have a good customer experience! Great people working here!
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July 2023 by Robyn Spens
The girls at the Downtown branch really care about their clients.They are friendly, professional, and take time to know their clients well.
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July 2023 by Karen H
I believe that excellent Customer Service involves ongoing efforts to go above and beyond for customers.Everyone was so friendly everytime that I went in to the branch. However, Seli was great at helping me with all my business questions. She responded in a promptly manner to my concerns and requests. Either a phone call away or in person, she was always efficient. She has a good sense of humor, always very respectful using polite language and thanking customers for their business.I would recommend this branch for all your personal or business accounts.
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July 2023 by Mariah Teschner
Esmeralda has always been a pleasure to work with, whenever I come into the bank she’s always smiling and happy to help me with my banking needs. I will go out of my way to come to this branch just for her and her team’s outstanding customer service and friendliness.
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October 2022 by Ignacio Triana
great service positive refew
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October 2021 by Esmeralda Diaz
Such a great experience!!! I was nerve starting a loan process during these times. I didn’t know if the process would take longer or if someone would be helping me every step up of the way. But Angie made this whole experience smooth and easy. She was available and answered all my questions. I have and will recommend her to anyone that asks. Thanks to Angie and all the Washington Fed ladies for always being so cheerful and helpful.
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August 2021 by Gisela G
I called in today and spoke first with Estrella which I found to be very unprofessional for being an assistant manager when I was speaking to her in regards to a fee she found it funny which I found very unprofessional. I then ended up speaking to Angie and told her how unprofessional her assistant manager was and I’m sure she just disregarded it, however I’m sure they’ll both have something to say about this review which my be the only time they “care” to make sure no one sees them as unprofessional. I like every other staff member in the other banks these ones are just the worst. I understand why I got the fee, but definitely would give this bank negative stars because of those 2 woman.
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July 2021 by Jim McKeeth
How in the world can this location not have an ATM accessible from the outside?!? Is it stuck in the 1960s?
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April 2021 by Esmeralda Jaquez
Such a great experience!!! I was nerve starting a loan process during these times. I didn’t know if the process would take longer or if someone would be helping me every step up of the way. But Angie made this whole experience smooth and easy. She was available and answered all my questions. I have and will recommend her to anyone that asks. Thanks to Angie and all the Washington Fed ladies for always being so cheerful and helpful.
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April 2021 by Kelly Knight
Washington Federal is great!!! They take time to understand my financial concerns. I love walking in and knowing that any one of the ladies in there will take great care of me!!!!
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April 2021 by Jadelin Castillo
As a small business owner here in the Treasure Valley, there is truly no comparable banking experience like there is here at WaFd. Their amazing staff is so welcoming and do a great job managing small business accounts. They are always supporting small business around the area and ensuring we are all well taken care of. The girls at WaFd are the best.
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April 2021 by Bernie Ramirez
The downtown Nampa branch always goes above and beyond to help with all my financial needs. Their loan officers are also very knowledgeable specifically with construction and lot loans. I highly recommend WAFD Bank!!
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April 2021 by Elena Aguinaga
Love this Branch!! The loan officers are super knowledgeable and helpful, and the tellers are so nice!
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October 2020 by Jason Edward's
Don't waste your time with people who are dishonest.Please READ THE REVIEWS !!! There bad for a reasonPs Angie, people don't like to be lied to.
