Washington Trust Bank is a privately owned financial institution serving the Northwest region, with over 40 financial centers and offices in Washington, Idaho, and Oregon. The bank is focused on making decisions and setting policies based on the needs of the local community, rather than distant corporate interests. Customers have praised the bank's personalized service, with one client describing their experience with a banker named Vanessa as "wonderful" - she was friendly, patient, and quickly resolved the client's issue. Another customer highlighted the exceptional service provided by Jessica Rangel, who went "above and beyond" to deliver the most personal banking experience the client had ever received, leading them to recommend the bank to others. Customers consistently describe the bank as a welcoming, community-focused institution that is willing to go the extra mile to address their banking needs.
They are so knowledgeable here and always are so helpful.
March 2023
This location is by far the best Always welcoming and willing to go the extra mile. This feels like a community bank who actually cares about the people and their banking needs.
October 2021
Great bank everyone is so friendly I've talked with any deposits checks cashed any transactions that go threw them are super quick I would not bank anywhere else!!