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January 2023 by Von W.
I had a very uncomfortable and disturbing experience when trying to get medications filled for a pet. I work at a reputable small animal veterinary hospital and needed an anti-nausea medication filled for a sick pet that had just left our facility. Not only was the pharmacist and manager incredibly rude, but they refused to fill the medication because they admitted to not knowing how pets are appropriately dosed, and the doctor's prescription wasn't worthy. I had to spell the name of a prominent vet medical drug handbook for them. Terrifying. Ended up needing to call Vics for an emergency prescription fill at 5:45pm, because they "couldn't" and wouldn't help me. Our doctors prescription wasn't enough. I hope pet owners and vet clinics are wary of this pharmacy. The worst customer service I've ever experienced in my life. I wish I was exaggerating.
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September 2022 by Local P.
For the second time at this location, I showed up for my confirmed vaccination appointment to be told I couldn't get my shot that day. The first time they said they were out of stock. This time they said they didn't have anyone available to give shots. It is a 45 minute drive one way in heavy traffic for me to get here. I won't be coming back under any circumstance.
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September 2022 by Liz D.
Do not purchase things online for store pick up here. They will not give you everything your ordered, accuse you of lying and keep your money.
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August 2022 by Wendy B.
I have shopped at Walgreens for several years and have had great experiences. Today, however, was not pleasant. I placed an order for delivery on 8/26 @5:16pm which was to be delivered by 7pm. I received a text at 6:17pm that the order was delayed but they would send an update. At 8:20pm I called the Walgreens at 923 Caldwell Blvd in Nampa, Idaho, requesting an update. The kid that answered got the manager and he said they don't do deliveries!! So I asked if that meant I wouldn't be getting my order and he said "We don't deliver." I told him I placed an order for delivery 2 weeks ago with Walgreens and it WAS delivered! He then raised his voice and said "You didn't get it from here. We don't deliver!" then hung up on me!!! Are you kidding? The Walgreens.com definitely offers delivery for a $5.99 charge and advertised free delivery on 8/26. I would not recommend shopping at this Walgreens as they definitely lack any kind of customer service. Oh...just received a text from Walgreens. They apologized stating they had to substitute items and my order will be delivered to my house on 8/27 between 9:15-9:45am.
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May 2022 by Alysa W.
Worst drive up experience, ever. I went to their drive up and go to get my items. I checked in on the app, and the gal came out with my items, she placed them in the backseat. I asked her if everything was there because it didn't look like enough and even questioned her on a couple of the items. She stated everything was there and the receipt was in the bags. I got home and took my items out and realized that I was missing Diet Coke and my shavers. I called the store and Randy answered and said they tried to chase out after me to bring me the diet coke's, but I was already gone. I told him the shaver were missing and he told me to bring the receipt with me. I got back to the store and Randy came out with a Diet Coke's. I told him that the shavers were not in the bags and he said that he needed to see the bags. I stated the bags were at home and after I took the paper towels out of the bags, I realize the diet Cokes and the shavers were missing. He wanted me to drive all the way back home to get the bags with the two paper towels in them to show him the shavers were not in there. I told him it was close to 10 o'clock at night and I had worked all day and I was not going to drive back home AGAIN to go get him the two bags with the paper towels in them to prove to him that the shavers were not there. At that point he gave me attitude and stated that he was not going to issue me a refund unless I drove back home and got the bags with the paper towels in them to show him to the shavers were not in those bags. It made no sense whatsoever. So now I'm out 6 bucks because I was not going to drive all the back home, AGAIN to show him that there were no shavers in the bag. Horrible horrible customer service. With that being said, Randy- sorry for calling you an idiot because that was no cool, I was just extremely frustrated.