Albeni Falls Building Supply, Inc. is highly praised for its friendly and helpful customer service. Customers appreciate the courteous staff who go out of their way to assist with any needs, whether it’s questions about running power to an RV or selecting the right tools. The store is known for its knowledgeable employees, such as one helpful staff member who provided exceptional advice on tools and supplies, ensuring customers get the right products. The management, especially a standout manager, leads by example and treats customers with care and respect. Customers also value the store’s great prices and the option for delivery if needed. Despite minor mix-ups, the staff demonstrates honesty and professionalism, often crediting customers or holding items for later pickup. Overall, the store is considered a preferred choice over larger chains like Home Depot, thanks to its attentive service, reasonable prices, and welcoming atmosphere. Many customers plan to return regularly, highlighting the store’s reputation for quality service and support.
Pretty good prices some older employees can be a little rough but usually I just don’t ask em for anything
August 2024
I must say that this is my preferred lumber store for a reason! Everyone is so kind, courteous and attentive, and go out of their way to help you with any of your needs. Tom is an outstanding manager who lead by example and treats his customers as if he were in their shoes. Six stars out of 5
April 2024
One of our favorite place to get building material. Decent lumber, competitive pricing, and friendly staff.
